Solutions Engineer - Security Systems

The Solutions Engineer supports the sales process by designing security systems tailored to each customer’s unique environment. This role conducts virtual site assessments, develops system layouts, and prepares proposals and cost estimates for surveillance and security system deployments. The Solutions Engineer works closely with sales representatives and subcontractors to translate site conditions and customer requirements into well-designed security solutions that are accurately scoped and ready for installation. This role is well suited for someone with experience in physical security systems, low-voltage installations, surveillance systems, or security system integration who enjoys designing solutions and working with customers.Key ResponsibilitiesSite AssessmentsConduct virtual site walks with prospective customers to evaluate security needs and site conditionsAssess site layout, infrastructure, connectivity, and coverage requirementsDocument site conditions to support system design and installation planningSystem DesignDesign site-specific security systems including camera placement, coverage zones,  and monitoring areasDesign systems that integrate existing security networksDevelop system layouts that provide effective visibility and coverageCreate design documentation to support installation and deployment planningProposal DevelopmentPrepare proposals and system estimates based on approved system designsDevelop equipment lists, system specifications, and installation scopeBuild and maintain accurate calculators using Excel or similar toolsMaintain proposal documentation and track active quotesSubcontractor CoordinationCoordinate with subcontractors to obtain site walk feedback and installation pricingWork with low-voltage installers, electricians, networking technicians, and security contractors to scope projects accuratelyEnsure installation requirements are clearly defined in proposals and project documentationSales SupportPartner with sales representatives throughout the pre-sales processProvide technical expertise during discovery calls and customer meetingsAssist in presenting system designs and answering technical questionsTechnical ValidationEnsure proposed solutions are technically sound and feasible to deployConfirm equipment compatibility, networking requirements, and installation readinessQualificationsRequiredExperience designing or supporting physical security or surveillance systemsStrong understanding of IP camera systems, networking, and system architectureExperience creating system layouts, equipment lists, and project cost estimatesAbility to scope installation work including low-voltage cabling, camera mounting, and networking requirementsExperience coordinating with low-voltage installers, electricians, or security system contractorsStrong analytical and problem-solving skillsExcellent communication skills and ability to explain technical solutions to customersPreferredExperience working for a security systems integrator, surveillance provider, or low-voltage installation companyExperience using system design or diagramming tools to create system layoutsStrong proficiency in Excel or similar tools for building system estimatesExperience supporting pre-sales engineering or technical sales processes