Salesforce Billing SME || Contract || Remote
Salesforce Billing SME We are looking for a highly motivated and dynamic Salesforce Billing subject matter expert to join our growing team. In this role you would be responsible for overseeing software testing teams and working under Scrum methodology. You should have shown leadership skills, the ability to think critically and problem-solve, and a track-record of ensuring project milestones and deadlines are met. Knowledge of Salesforce best practices and out-of-the-box configure vs. code methodologies to deliver top notch implementations, customizations, configuration and training services to CGI's Salesforce customer base. This person will work with our clients to understand their business needs and help deliver value, using the Salesforce platform. Opportunity to work remote is available.Your future duties and responsibilities include:Planning and scheduling of resources, deliverables, execution, etc. as part of the Test Plan documentCoordinating, end-to-end, all testing activities including developing QA/UAT Test Plan using structured testing methodologiesCreating Test Scenarios and reviewing test scenarios created by testersConfirming Test Scenario approval by Business Analyst and DevelopmentCreating and executing test casesTracking and reporting on test results and defectsEscalating and resolving issues and risksCoordinating the test environmentHosting defect meetingsCreating test sign off documentsPartnering with Automation and Performance Leads and Testers to identify test cases for automation scripting or flows for performance testingCreating process and business flow diagrams use cases, story boards, training documents and job aids for end users and business users using Microsoft Visio and PowerPointSupporting and maintaining the applications on Salesforce.com to ensure optimal performanceServe as an integrator between business needs and technology solutionsRequired qualifications to be successful in this role include:5+ years of experience in Salesforce BillingSolid experience with Salesforce integrations across multiple Salesforce cloud modules (Sales Cloud, Revenue Cloud/Service Cloud/Commerce Cloud)Good understanding of advanced Billing system operations on transactions such as: Payments, Refunds, Credits, Debits and General Ledgers.Ability to read and understand underlying and dependent architecture of Salesforce Billing and apply that knowledge in testing.Thought leadership and execution/implementation of ETE testing solutions for Billing related operations.Strong analytical and problem-solving skillsStrong verbal and written communication and interpersonal skillsSolid experience with estimation and prioritizationAbility to implement robust and efficient test data generation techniques to expedite overall testing processMust be a strong team player with excellent communication skills at the business and technical level, able to collaborate as part of a team to deliver exceptional results in a rapid-paced agile implementation environment.Desired qualifications/non-essential skills required include:Familiarity with Salesforce CRM modules – Sales Cloud/CPQ/BillingHands-on experience developing automation frameworks from scratch using UFT, Selenium or any commercial testing tool.Knowledge and experience developing strategy and implementing test automation in collaboration with Business teams and functional SMEsWorking regular US business schedule with flexibility based on project needs, occasional over-timeCompleting tasks, including over-time work if necessary, on short notice