Account Resolution Coordinator

Account Resolution CoordinatorNow hiring Account Resolution Coordinator | Direct Hire Geneseo, NY Please note, this is an in-office position. Candidates MUST be within commuting distance of Geneseo, NY. Pay Rate: $17.20 $17.75 per hour + monthly bonus opportunities Shift: Full-Time | MondayFriday | Daytime Hours *Flexible scheduling within business hours. *One weekday per week extends until 9:00 PM. Training schedule: MondayFriday, 8:00 AM5:00 PM Bring Your People Skills. We'll Bring the Opportunity. Skip the job board chaos. We're hiring an Account Resolution Coordinator role that offers solid pay, real career growth, and the chance to help customers every day. What's in it for you? Health + Welfare stipend adds $4.23-$4.93/hour Benefits start Day 1 Medical, Dental, Vision, and more! Direct hire opportunity We'd love to meet you if you: High school diploma or GED Minimum 1 year of collections experience Strong communication, reading, and typing skills Familiarity with office software and computer systems Excellent attention to detail and organization Ability to follow structured procedures independently Must be within commuting distance of Geneseo, NY (in-office requirement) Reach out to individuals with delinquent accounts to discuss repayment options Manage inbound and outbound calls with professionalism and accuracy Conduct skip-tracing to secure updated contact or employment information Negotiate payment arrangements or escalate complex cases appropriately Document all communication thoroughly and follow scripts precisely Verify data for special account circumstances, including bankruptcy or disability Maintain compliance with federal/state regulations and internal policies Perform additional tasks as assigned I learned so much working with Staffmark. Great introduction into the field. I moved into management quickly based on performance also. Staffmark, Customer Service Rep Your voice is your superpower. Put it to work Apply today. Join a Team That Works for You At Staffmark, we're more than just a staffing companywe're your career partner. As part of RGF Staffing and Recruit Group, an HR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go. With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen. Join us and experience the advantage of working with a trusted name in recruitingbecause your success is our success. About UsAt Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.