Client Services Specialist - Hybrid

Client Services Specialist (Entry-Level | High Call Volume)Hybrid | Monday–Friday, 10:30 AM – 7:00 PM$19.43/hour + Great BenefitsLooking to kickstart or grow your customer service career?If you're someone who enjoys helping people, staying busy, and working in a fast-paced, high-call environment, this could be a great fit. You'll be part of a team that supports patients across the country-making sure they get what they need, when they need it.What You'll Be DoingAnswering a high volume of inbound and outbound calls-this role is perfect if you like staying busyHelping patients with orders, refills, and questionsCoordinating shipments and making sure everything runs smoothlyTalking with patients, doctors, and other partners to keep things on trackKeeping records accurate and up to date across different systemsTaking payments and helping with basic account tasksWorking with your team and other departments to solve problems and get things doneWhat We're Looking ForSomeone who's comfortable on the phone and can handle a lot of calls throughout the dayFriendly, clear communicator who enjoys helping othersOrganized and able to juggle multiple tasks and systemsA team player who can also work independently when neededBasic computer skills (Microsoft Office, web apps, etc.)What You'll NeedAt least 1 year of customer service or call center experienceReliable transportationFlexibility for occasional evenings or weekendsBonus Points If You HaveAny healthcare or ophthalmology knowledge (not required!)Work StyleHybrid schedule depending on business needsFast-paced environment where no two days are exactly the sameLots of phone and computer timeIf you like staying busy, talking to people, and being part of a team that makes a real impact, we'd love to hear from you.NOTE: The preceding statements describe the nature and level of assignments normally given job incumbents. They are not an exhaustive list of duties. Additional duties may be assigned. Saving Sight is an Equal Opportunity Employer. We take pride in the diversity of our staff, and seek diversity in our applicants. Saving Sight does not unlawfully discriminate based on any status or condition protected by applicable federal or state law. Saving Sight reserves the right to seek, hire and promote individuals who support the goals and mission of the organization.At this time, we are only able to consider candidates who do not require current or future sponsorship for employment authorization.Job Posted by ApplicantPro