Admissions Specialist

Graduate Admissions Specialist - NYCPotential Temp to Hire, opportunity working in NYC. Ideal candidate will have experience in student affairs, admissions, or in an Administrative capacity within Higher Education or Non-Profit.Responsibilities:Engage prospective students with warmth, professionalism, and timely responsiveness across all communication channels — including phone, text, chat, and other digital messaging platforms — with a consistent focus on their individual goals and needs.Prioritize outreach and follow-up based on each prospect’s stage in the enrollment process, level of engagement, readiness to apply, and program fit, ensuring that attention is directed where it can be most helpful to students and most consequential to enrollment goalsProvide administrative support for various Graduate programs.Assist with registering and enrolling students; sending confirmation letters to students and student rosters to teachers, coordinating registration materials, evaluations etc.Process applications, notifying students of their selection, collecting and tracking required documents, keeping a record of student’s progress and providing support to students in-person, over the phone, and via email.Provide customer service and answer a high volume of calls to enroll and register students, answer program related questions.Assist with recruitment and marketing, and understanding program offerings to better assist students.Obtain missing documents and manage paperwork.Provide event and marketing support to the team.Qualifications:Bachelor's Degree required. Master's Degree Preferred. Minimum three (3) years administrative experience required, preferably in program facilitation, admissions, student affairs, or adult/continuing education programs.Must have advanced knowledge of Microsoft Office SuiteStrong administrative skills with excellent attention to detail; ability to facilitate multiple activitiesStrong verbal and written communication skills; ability to work both independently and as a team playerEXCELLENT customer service skills and ability to maintain a pleasant attitude and provide excellent serviceExcellent organizational skills with ability to work under deadline pressureAbility to work flexible hours including evenings and weekends as needed