Lead Contents Restoration Technician

Blue Kangaroo PACKOUTZ Job OpportunityBlue Kangaroo PACKOUTZ is the trusted name for comprehensive contents, furniture, art, and document restoration services. We offer solutions and prioritize quality workmanship and service that restores what matters most to our customers. We are committed to exceptional levels of compassion, care, and communication with our customers and partners. Our TX based locations are expanding rapidly and we've got a growing and dynamic team.Job SummaryThis position is responsible for providing operational support in remediation efforts for client contents. Main functions will include performing tasks related to packout and packback services, contents cleaning, deodorizing, manipulation, and storage. This position will be required to use a variety of specialized equipment and cleaning chemicals under supervision. Additionally, the person in this role will be required to learn our digital inventory system that is administered through a company provided iPhone.ResponsibilitiesMaintaining equipment used in daily tasksLead a team of technicians to ensure they are following IICRC StandardsPerform Dry and Wet mitigation/pre-cleaning using accepted BELFOR proceduresManipulate contents at the client site to allow for the remediation crew to perform required tasksTake exceptional care to package contents to prevent damage during transportTransport contents to cleaning facility for cleaning and storageAdhere to MSDS recognized standardsPerform daily vehicle safety and maintenance inspections and maintain in clean serviceable conditionMust have a caring spirit, commitment to exceptional customer service, principles, and practicesQualificationsBilingual Speakers (English & Spanish) strongly preferredConstruction, restoration, or insurance industry experience preferredIICRC certifications preferredMust be able to identify Product (consumables), usage, and disposal requirements with trainingEligible to operate a motor vehicle per Blue Kangaroo Packoutz's vehicle policyPossess a sense of urgency, professional demeanor, positive attitude, and strong work ethicAbility to multitask in a fast-paced environmentComprehensive understanding of customer service principles and practicesMust be authorized to work in the United StatesFrequent lifting in excess of 50 lbsAccess and mobility in tight spacesCompensation$20-25/hour depending on experience