VISITOR INFORMATION PROGRAM ASST. III (DELEGATED)

Recruitment Informationecruitment Number: DOT-AIR-2026-16 THIS JOB POSTING WILL REMAIN OPEN UNTIL 30 APPLICATIONS ARE RECEIVED. PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME.Salary: Visitor Information Program Assistant III: $3,892 to $4,925 per month (SR-12, Steps C - I)Note: Hiring rates will be based on availability of funds, the applicant's qualifications and other relevant factors.Shift work: Applicants must be willing and able to work rotating shifts, including evenings, weekends and holidays.This job posting is for the State of Hawaii, Department of Transportation (DOT). If you have any questions regarding this civil service recruitment, contact the DOT Personnel Office at (808) 587-2145, Monday - Friday, 7:45 am - 4:30 pm (HST ). The Department of Human Resources Development- State Recruiting Office will refer all inquiries regarding this recruitment to the DOT Personnel Office.Duties SummaryThe Visitor Information Program Assistant III p lans, assigns and reviews the work of lower level Visitor Information Program Assistants; conducts on-the-job training of subordinates as assigned and as needed; resolves operational problems except for unusual or complex cases which are referred to the supervisor; prepares and compiles operational reports; receives and resolves complaints or refers them to appropriate office as necessary; evaluates the work performance of subordinates; recommends approval or disapproval of requests for leaves of absence; prepares requisitions for supplies and other items; maintains daily log of all operational activities at airport and harbor terminals; and participates in special greeting assignments and conducts airport or harbor tours as required. Plans, assigns and reviews the work of lower level Visitor Information Program Assistants; conducts on-the-job training of subordinates as assigned and as needed; resolves operational problems except for unusual or complex cases which are referred to the supervisor; prepares and compiles operational reports; receives and resolves complaints or refers them to appropriate office as necessary; evaluates the work performance of subordinates; recommends approval or disapproval of requests for leaves of absence; prepares requisitions for supplies and other items; maintains daily log of all operational activities at airport and harbor terminals; and participates in special greeting assignments and conducts airport or harbor tours as required. This is i n addition to the duties of the next lower level of this series.To view the Class Specification in its entirety , please CLICK HERE .Minimum Qualification RequirementsThe Visitor Information Program Assistant III p lans, assigns and reviews the work of lower level Visitor Information Program Assistants; conducts on-the-job training of subordinates as assigned and as needed; resolves operational problems except for unusual or complex cases which are referred to the supervisor; prepares and compiles operational reports; receives and resolves complaints or refers them to appropriate office as necessary; evaluates the work performance of subordinates; recommends approval or disapproval of requests for leaves of absence; prepares requisitions for supplies and other items; maintains daily log of all operational activities at airport and harbor terminals; and participates in special greeting assignments and conducts airport or harbor tours as required. Plans, assigns and reviews the work of lower level Visitor Information Program Assistants; conducts on-the-job training of subordinates as assigned and as needed; resolves operational problems except for unusual or complex cases which are referred to the supervisor; prepares and compiles operational reports; receives and resolves complaints or refers them to appropriate office as necessary; evaluates the work performance of subordinates; recommends approval or disapproval of requests for leaves of absence; prepares requisitions for supplies and other items; maintains daily log of all operational activities at airport and harbor terminals; and participates in special greeting assignments and conducts airport or harbor tours as required. This is i n addition to the duties of the next lower level of this series.To view the Class Specification in its entirety , please CLICK HERE .Other InformationThe State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-2145 for assistance.PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAMThe PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: https://studentaid.gov/manage-loans/forgiveness-cancellationELECTRONIC NOTIFICATION TO APPLICANTSThe Department of Transportation (DOT) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.TESTING INFORMATIONThe examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of the application. CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the DOT Personnel Office's Levels of Review.