Veterinary Receptionist

ReceptionistAniMed Animal Hospital is hiring a full-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.What to ExpectAs you join our team, expect to be supported in your work and home life with:A comprehensive benefits package, including medical, dental, and vision insurancePaid time off and a 401(k) plan for full-time employeesProfessional development opportunitiesSalary: $16.00 - $18.00/hr.Schedule: Hospital Hours are M-F 8a-6p, Sat 8a-12pSchedule is 3.5 days with a rotating SaturdayKey Responsibilities: Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.Assist in maintaining cleanliness and organization to ensure a positive client experience.Qualifications:Previous experience as a veterinary receptionist or medical office assistant preferredStrong organizational and multitasking skillsAbility to maintain a calm, professional, and positive demeanorAbout AniMed Animal HospitalWe are a full-service animal hospital treating dogs, cats, birds, reptiles, and small mammals. As pet owners ourselves, we know how important your pet's health is to you. For this reason, we are committed to providing the most compassionate care for all of our patients.