Field Service Engineer 2
Job Description: Installation, maintenance, troubleshooting, and repair of complex medical imaging equipment
Perform timely and accurate preventative maintenance of medical equipment
Lead communications with customers and serve as escalation point for customer related concerns
Own customer issues from dispatch or identification of issue to resolution
Maintain relationships with customers and ensure timely communication
Requirements: Associate degree in related field or equivalent military education and 4 years of experience servicing electronic equipment
High school diploma/GED and 6 years of relevant experience
Technical capabilities in multivendor modalities including troubleshooting, repair and installation
Must have and maintain a valid Driver's License
Experience with Web applications as well as Microsoft suite of products
Legal authorization to work in the U.S. is required
Ability to be available after hours and/or work a rotating on-call schedule including weekends
Demonstrated ability to manage multiple, competing priorities while maintaining customer satisfaction
Benefits: Great work environment
Professional development
Competitive compensation