Desktop Support

Description100% on site (Headquarters)Tier 1 or Tier 2 diagnostics and troubleshooting experience with hardware and softwareFamiliarity with PC, Laptop, and Thin Client devicesExperience in document operating procedures and adept ticket notation abilityExperience with ServiceNow or equivalent ticketing systemExperience with Asset Management & Inventory Control Scanning, updating, tracking, collection, and overall management of NF assets to ensure accuracy and availability of equipment.Perform employee moves to include equipment tear-downs, installs, and cable management.Ability to work independently and in a large group settingEffective organizational, planning, and time management