Senior Software Engineer - Conversational AI & Cloud
We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what's next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.Our disruptor's mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 23 sequential quarters of growth with $422.5M in Q3 FY26 revenue, up 4.0% Q-o-Q and 17.3% Y-o-Y growth. Our 26,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We won the 2025 ISG Star of Excellence™ Award for AI and Data Excellence and were named a Leader in the Everest Group Talent Readiness for Next-generation Data, Analytics and AI Services PEAK Matrix Assessment 2025Our company fosters a values-driven and people-centric work environment that enables our employees to:Accelerate growth, both professionally and personallyImpact the world in powerful, positive ways, using the latest technologiesEnjoy collaborative innovation, with diversity and work-life wellbeing at the coreUnlock global opportunities to work and learn with the industry's bestLet's unleash your full potential at Persistent !About Position:Role: Senior Software EngineerLocation: Brooklyn, OHOnsite - YesExperience: 10+Job Type: Full Time EmploymentWhat You'll Do:Essential FunctionsLead the design, development, and deployment of voice and chat-based conversational agents using Google Dialogflow or similar platforms and GCP services.Architect and implement Node.js-based microservices for high-performance, secure, and scalable solutions.Build and optimize voice-enabled and chat-enabled AI solutions for customer interactions across multiple channels.Collaborate with cross-functional teams to integrate conversational AI into enterprise workflows.Drive best practices in coding, testing, and deployment for cloud-native applications.Mentor junior engineers and provide technical leadership across projects.Ensure compliance with security and regulatory standards in the financial services domain.Expertise You'll Bring:Expertise in Google Dialog flow or similar platforms, Voice Bot and Chatbot development, and GCP services.Proven experience in Contact Center technologies and integrations.Solid understanding of microservices architecture, APIs, and cloud-native design.Experience in the finance industry (preferred).Excellent problem-solving, communication, and leadership skills.Knowledge of CI/CD pipelines, containerization (Docker/Kubernetes), and DevOps practices.Familiarity with Agile methodologies and enterprise-scale deployments.Competitive salary and benefits packageCulture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certificationsOpportunity to work with cutting-edge technologiesEmployee engagement initiatives such as project parties, flexible work hours, and Long Service awardsInsurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parentsPersistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.We offer hybrid work options and flexible working hours to accommodate various needs and preferences.Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities.If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive.Our company fosters a values-driven and people-centric work environment that enables our employees to:Accelerate growth, both professionally and personallyImpact the world in powerful, positive ways, using the latest technologiesEnjoy collaborative innovation, with diversity and work-life wellbeing at the coreUnlock global opportunities to work and learn with the industry's bestLet's unleash your full potential at PersistentFor more detail, please contact – Recruiter name (Recruiter email id)"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."J-18808-Ljbffr