Service Delivery Project Manager

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Amsys Innovative Solutions, is seeking the following. Apply via Dice today!Service Delivery Project ManagerLead IT infrastructure and deployment projects from kickoff through completion and transition to support services. Serve as the primary client contact while ensuring projects are delivered on time, within scope, and fully documented.ResponsibilitiesManage end-to-end IT projects including network, infrastructure, security, and field deploymentsCoordinate technicians, engineers, vendors, and internal teams to ensure successful site readiness and executionOwn project schedules, milestones, dependencies, risks, and change management (ConnectWise)Lead client and internal kickoff meetings, status updates, and project communicationsOversee onsite execution planning, including labor, materials, access, and deployment readinessTrack progress, escalations, and technician activity while maintaining accurate documentationFacilitate customer walkthroughs, punch lists, final acceptance, and sign-offEnsure smooth handoff to managed services/support teams, including documentation and closeout requirementsMaintain consistent use of tools, templates, and reporting standards (ConnectWise, Microsoft 365)Qualifications3+ years in IT project management, service delivery, or MSP environmentsExperience managing IT infrastructure, network, or technology deployment projectsStrong coordination, organization, and communication skills across technical and client stakeholdersFamiliarity with PSA tools such as ConnectWise (or similar platforms)Ability to manage multiple concurrent projects in a fast-paced environment