Relationship Manager; Market Research Analyst, Client Services - Hybrid

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.Broadridge is hiring! We’re seeking a Relationship Manager to join our team. You will work closely with Sales, Account Management, Operations, and Research to ensure exceptional client experience. This role will serve as the primary point of contact for assigned clients and accounts, managing all aspects of the client relationship from onboarding and reporting to payment coordination and ongoing support.In addition, as part of the Research Department within the Global Securities Class Action team, this position will support research initiatives designed to deepen our understanding of the market, clients, and competitive landscape. This role will also contribute to thought leadership, sales enablement, and strategic research that helps guide business decisions.Relationship Manager Responsibilities:Serve as the main point of contact for assigned clients and accountsManage client onboarding, reporting, communications, and ongoing supportMonitor key deadlines, filings, deficiency responses, and data-related requests to ensure timely actionAdvocate for clients and help maximize claims outcomesCoordinate with internal teams to ensure efficient service and client satisfactionProvide regular updates and reporting to clientsHelp ensure timely payments and communicate distributions clearlySupport contract renewals and recurring client meetings, including business reviewsIdentify opportunities to improve client experience and internal processesContribute to department initiatives, best practices, and team collaborationMarket Research Analyst ResponsibilitiesConduct market and competitor research to support business strategyIdentify target markets, client segments, and industry trendsSupport research projects related to the global securities class action landscapeAssist with thought leadership, written content, and research-based insightsProvide market intelligence to support sales enablement and business developmentBuild knowledge of client needs, market issues, and company solutionsSupport the Research and Client Services teams with ongoing projects and day-to-day needsQualifications:5+ years of class action experienceSignificant experience in project management, client management, and/or account managementComprehensive understanding of securities class action plan allocations, as well as deficiency and audit processes and requirementsExperience with securities trading, including equity, debt, and derivative securitiesStrong research, analytical, and writing skillsExcellent verbal and written communication skillsStrong presentation skills, including the ability to present to senior stakeholders and, ideally, at conferencesAbility to synthesize information and communicate findings clearly and effectivelyStrong attention to detail, organizational skills, and follow-throughAbility to manage multiple assignments and priorities in a fast-paced environmentProficiency in Word, Excel, and PowerPointInterest in financial services, market intelligence, and the global securities class action spaceBachelor’s degree in business, finance, economics, legal studies, communications, or equivalent relevant experiencePreferred Qualifications:Prior experience in research, strategy, sales support, financial services, or a related areaFamiliarity with preparing presentations, summaries, and research-driven business materialsCuriosity about clients, markets, competitors, and industry trendsCollaborative mindset and strong interpersonal skillsCompensation Range: The salary range for this position is between $80,000 - $100,000 USD. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.Bonus Eligibility: Bonus EligibleBenefits Information: Please visit www.broadridgebenefits.com for information on our comprehensive benefit offerings for this roleWe are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.US applicants: Click here to view the EEOC "Know Your Rights" poster.Disability AssistanceWe recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws.If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to BRcareers@broadridge.com.