System Analyst

System Analyst - Encompass & Loan Business (Latam) #2864The missionBridge the gap between mortgage operations and technical execution by optimizing the Encompass Loan Origination System (LOS). Your mission is to partner with business stakeholders and IT to translate complex operational requirements into scalable system configurations, ensuring a seamless, compliant, and highly efficient end-to-end mortgage lifecycle for a top-tier lending environment.The RoleIn this position, you will act as the primary technical analyst for the Encompass platform, overseeing system design and enhancements.Requirements Engineering: Elicit, analyze, and document business and system requirements, translating them into detailed technical specifications.System Design: Conduct gap analysis between current and future states, creating process maps and data flow diagrams to guide development.Encompass Administration: Support the configuration of business rules, custom fields, milestones, personas, and workflows while managing user access and security.Integration Support: Facilitate and validate integrations with third-party vendors, including AUS, credit providers, pricing engines, and compliance tools.Release Management: Develop test cases, coordinate User Acceptance Testing (UAT), and document release notes for system upgrades and enhancements.The "Must-Haves"Experience: 3–5 years of experience in mortgage operations or LOS system support.Encompass Mastery: 2–4 years of direct, hands-on experience with the Encompass Loan Origination System.Domain Knowledge: A deep understanding of the end-to-end mortgage lifecycle and lending regulations.Technical Documentation: Proven ability to write comprehensive functional and technical requirements documentation.Analytical Problem-Solving: Strong skills in troubleshooting system issues and coordinating with vendor support teams.The "Bonus" SkillsAPI Exposure: Familiarity with the Encompass SDK or APIs for advanced system interaction.Analytics: Experience with reporting and Business Intelligence tools such as Power BI.Agile Background: Experience working within an Agile or Scrum framework.Data Management: Proficiency in data mapping and validation during large-scale system integration projects.Personal TraitsSystems Thinker: You possess the technical aptitude to understand how configuration changes impact the entire lending ecosystem.Cross-Functional Collaborator: You excel at communicating technical insights to non-technical stakeholders across the business and IT.Detail-Oriented: You maintain an intense focus on data accuracy and system integrity.Process Optimization Mindset: You are constantly looking for ways to streamline workflows and reduce operational friction.Project Manager: You have the ability to handle multiple projects and priorities in a deadline-driven environment.