Manager, Asset Performance and Value Assurance

DescriptionPOSITION DESCRIPTION:The Manager, Asset Performance and Value Assurance is accountable for protecting and maximizing the economic value of third-party owned (TPO) assets once they are onboarded to the company's servicing platform. This role owns the end-to-end oversight of asset performance obligations and value realization mechanisms, including Virtual Power Plant (VPP) participation, and performance guarantees (PeGu). This position serves as the single point of accountability for ensuring contractual performance commitments are met; financial leakage is prevented, and underperformance is identified, remediated, and recovered in a disciplined, audit-ready manner. The role operates at the intersection of asset management, risk, operations, and finance. This position will be based out of one of our offices in Irvine, CA; San Francisco, CA or Santa Clara, CA or Teaneck, NJ. Remote work may be considered for exceptional cases. RESPONSIBILITIESAsset Performance & Value AssuranceOwn ongoing performance oversight for TPO assets post-onboarding, ensuring assets perform in line with contractual, programmatic, and financial expectations. Establish and maintain performance benchmarks, variance thresholds, and escalation protocols at both the asset and portfolio level. Quantify and monitor financial exposure associated with asset underperformance and missed value opportunities. VPP & Incentive Program OwnershipOwn end-to-end participation in VPPs and other grid services or incentive programs for eligible TPO assets, including enrollment, maintenance, and retirement. Serve as the primary point of contact with utilities, VPP aggregators, and incentive administrators. Ensure accurate settlement, reconciliation, and reporting of VPP revenues payments. Prevent value leakage by ensuring assets are only enrolled, billed, and settled when eligible and owned. Performance Guarantee ManagementOwn performance guarantee obligations across the TPO portfolio, including contractual interpretation, tracking, and enforcement. Monitor asset performance against guaranteed thresholds and identify root causes of underperformance. Coordinate remediation efforts with servicing teams, O&M providers, installers, insurers, and asset owners. Manage performance guarantee claims, including documentation, validation, submission, recovery tracking, and resolution. Controls, Reporting & GovernanceDesign and maintain scalable, well-documented processes and controls related to asset performance, incentives, and performance guarantees. Produce regular reporting for senior leadership covering performance trends, financial exposure, recoveries, and unresolved risks. Partner with Risk, Legal, Finance, and Compliance to ensure alignment with contractual obligations, regulatory expectations, and accounting treatment. Ensure processes are audit-ready and capable of supporting portfolio growth. Cross-Functional LeadershipAct as the internal subject matter expert for asset performance obligations, incentives, and value assurance mechanisms. Coordinate closely with Servicing, Asset Management, Operations, Finance, Legal, and external vendors. Support continuous improvement initiatives such as programs, counterparties, and portfolio complexity evolve. REQUIRED QUALIFICATIONSBachelor's degree in business, finance, or related field with a minimum of 8+ years of professional work experience including 5-8 years of work experience in asset management, operations, risk, finance, or energy services. Experience managing performance driven contractual obligations (e.g., guarantees, SLAs, incentives, and/or revenue-sharing structures). Ability to lead and manage a team while meeting operational and business goals and objectives. Strong analytical and financial acumen with demonstrated ability to quantify exposure and prevent value leakage. Proven ability to build and operate process-driven programs with clear controls and accountability. Strong stakeholder management and cross-functional leadership skills. PREFERRED QUALIFICATIONSExperience with distributed energy resources (DERs), VPPs, or utility-facing programs. Familiarity with TPO solar portfolios (leases, PPA, managed assets). Experience with insurer-backed guarantees, claims processes, or risk transfer structures. Advanced Excel and reporting skills; familiarity with asset monitoring or servicing platforms is a plus. Hanwha Q CELLS America Inc. ("HQCA") is a Qcells company, one of the world's largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future. PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS:To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation. MobilityStanding 20% of time Sitting 70% of time Walking 10% of time StrengthPulling up to 10 Pounds Pushing up to 10 Pounds Carrying up to 10 Pounds Lifting up to 10 Pounds Dexterity(F = Frequently, O = Occasionally, N = Never)Typing F Handling F Reaching F Agility(F = Frequently, O = Occasionally, N = Never)Turning F Twisting F Bending O Crouching O Balancing N Climbing N Crawling N Kneeling N The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job's minimum qualifications. *This target salary range is for CA positions only and should not be interpreted as an offer of compensation.You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.