Retail Supervisor Full Time
Retail Supervisor-EventsThe Retail Supervisor-Events is responsible for the management of effective, efficient and quality event execution in a designated location. They are to audit, train and coach Event Specialists on proper team compliance measurements to effectively represent the CROSSMARK Events team.Responsibilities include recruiting, supervising and motivating employees; developing them to deliver on our client's expectations. They are to train Events Specialists on company processes, policies, procedures, and position responsibilities. Ensuring quality execution by conducting audits and work-withs of Event Specialists and developing event execution skills and knowledge while ensuring Food Safety practices are maintained. They communicate with store management about the upcoming events and the execution of past events in their store. They will be the point of contact for all events being conducted in the store. They assist Event Specialist with event kits, materials and tools as needed. They monitor and manage expense metrics such as payroll time entries and additional expenses. They manage execution and overall performance of scheduled events by monitoring daily and weekly provided scorecards to ensure the highest level of on-date execution is met. They reschedule events as needed in a timely manner to maximize our on-date, on weekend and total execution results. They are responsible for sharing competitive knowledge and best practices with team. They communicate effectively, develop and maintain a strong working relationship with field support, recruiting and client services. They maintain a clean, neat and orderly demo kitchen to ensure appliances are in working order and in good repair. They inspect company equipment on a regular basis to ensure proper maintenance.Qualifications include an Associate Degree and/or Technical Diploma or one to two year's related experience and/or training; or equivalent combination of education and experience. Ability to use and navigate on a company provided computer and mobile device applications and internal systems. Proficient skills with MS Office Suite programs. A valid driver's license is required; A National Registry of Food and Safety certification required within 30 days of employment if not already certified. Local Food Handlers permit if required. This position has direct supervisory responsibilities with approximately 10 – 50 employees. Retail Store environment. Local travel may be required. The associate will be regularly required to: Stand; Walk; Use hands and fingers to handle or feel; Reach with hands and arms (including reaching overhead); Talk and hear; Visual ability to read instructions and perform events; Stoop; Kneel; Crouch; Climb (including use of a 6' ladder); Balance; Lift and carry up to 25 pounds (including occasional lifting of up to 50 pounds) (including some demos that require frequent lifting 50 pounds); Push and pull a wheeled demonstration cart fully laden with appliances, supplies and product; Prepare foods and beverages using the required appliances, such as cooking utensils, knives, convection oven, coffee maker, electric fryer, microwaves. Be in contact with cleaning supplies. English is the primary language skill; however, bilingual skills may be required based on business necessity.