General Manager

Benefits:Retention BonusMedical, Dental, and Vision401(k)401(k) matchingBonus based on performanceCompetitive salaryEmployee discountsFree food & snacksPaid time offTraining & developmentAre you a dynamic leader with a passion for delivering exceptional guest experiences? Do you enjoy developing future leaders? Do you thrive in a fast-paced environment where no two days are the same? Join our team as a General Manager and play a pivotal role in driving the success of our establishment!Who We Are:Sidecar Doughnuts & Coffee is one of the most exciting brands in the industry! It is a benchmark concept and one of the busiest in the country. We don't take ourselves too seriously, but we seriously care about what we do and how we do it. With a pursuit to elevate our service, product, and design, the Sidecar experience is unmatched in the world of doughnuts.Our mission is simple, yet powerful: to be the happiest part of your day. Our guests keep us going, serving hot, fresh doughnuts and smiles each day with a delicious coffee beverage. Along with taking care of our guests, we believe in taking care of our people and aim to showcase this by creating a safe & inclusive environment with growth opportunities backed by competitive compensation and benefits packages.What You’ll Do:As our General Manager, you’ll be hands-on in all aspects of the restaurant operations, being the driving force behind our day-to-day operations, team development, and guest satisfaction. Your responsibilities include:Team Member Selection: leverage the application pool to identify, interview, and hire your teamLeadership & Team Development: Inspire, train, and mentor your team to exceed performance expectations and deliver top-notch service.Product Execution: Learn and execute all food and beverage recipes, joining your team on the production line from time to timeOperational Excellence: Oversee daily operations, ensure compliance with health and safety standards, and maintain a clean, organized, and efficient work environment.Guest Experience: Monitor service quality, address guest feedback promptly, and ensure every customer leaves delighted.Team Member Experience: Foster a safe, welcoming, and positive working environment for your team, ensuring each individual feels heard, see,n and valued.Financial Management: Manage budgets, monitor costs, and implement strategies to maximize revenue and profitability.Marketing & Promotions: Collaborate on marketing initiatives, community outreach, and special events to enhance the restaurant’s visibility and reputation.What We’re Looking For:We’re searching for a proactive, results-driven leader with:Leadership Skills: A proven ability to motivate and lead diverse teams effectively.Characteristics: Humble, Hungry, MindfulHumbleCoachable: you welcome and receive constructive feedbackTeam Player: you act and speak with the mindset of “we” rather than “I”Helpful and Supportive: you look for opportunities to serve and support the team and guestsHungrySelf-Motivated: you display a desire to grow and learnInspired: you are motivated to do your job wellHard-working: you know your role and commit to it. You also take initiative and seek more responsibilityMindfulSelf-Aware: you are aware of your feelings and how your feelings may affect your work and othersPeople-Aware: you can read the temperature of the room, verbal and non-verbal communication (body language) of your co-workers and customers, and respond respectfully and supportiveSituationally Aware: You can recognize and navigate a variety of scenarios. You can remain poised and calm in most stressful situations. Both lead to positive outcomesExperience: 3+ years in restaurant management or a similar leadership role in hospitality. Cooking, baking, and culinary experienceare highly preferred.Customer-Focused Approach: A passion for creating exceptional guest experiences.Problem-Solving Abilities: A knack for thinking on your feet and making sound decisions under pressure.Business Acumen: A solid understanding of budgeting, P&L statements, and cost control.Communication Skills: Strong verbal and written skills to present to executive leadership and interact with staff, vendors, and guests seamlessly.Why Join Us?At Sidecar Doughnuts & Coffee we value our team members as much as we value our guests. Here’s what you can expect:Growth Opportunities: Room to grow and develop your career in a supportive environment.Team Spirit: Work alongside a passionate, close-knit team that feels like family.Competitive Compensation: Attractive compensation, bonuses, and benefits.Community Impact: Be part of a company that values its role in giving back to the communityReady to Lead the Charge?If you’re ready to bring your leadership skills and passion for hospitality to Sidecar Doughnuts & Coffee, we’d love to hear from you! #J-18808-Ljbffr