Project/Program Manager - IT 2
Day to Day Responsibilities(Being thorough in this section will allow the suppliers to pre-identify candidates more accurately.)Key ResponsibilitiesAI Intake & TriageServe as the primary intake point for all AI-related requests across the organizationEvaluate and triage incoming AI use cases for completeness, feasibility, and strategic alignmentPartner with requestors to clarify objectives, expected outcomes, data requirements, and success metricsIdentify gaps in submissions and ensure all required documentation and information are completedGovernance & Process ManagementShepherd AI initiatives through established governance, risk, compliance, and approval processesEnsure adherence to organizational AI policies, ethical standards, and regulatory requirementsCoordinate with legal, compliance, data governance, security, and technical teams as neededMaintain visibility into the AI request pipeline, statuses, and decision pointsStrategic Alignment & AdvisoryAssess AI opportunities against enterprise strategy, priorities, and value frameworksChallenge and refine requests by asking critical questions regarding business value, scalability, and riskAdvise stakeholders on whether AI is the appropriate solution versus alternative approachesIdentify opportunities to consolidate, scale, or reprioritize AI initiativesStakeholder EngagementAct as a trusted advisor to business leaders, product owners, and technical teamsTranslate between technical and non-technical stakeholders to ensure shared understandingFacilitate discussions, workshops, and reviews to shape strong AI use casesProgram Oversight & Continuous ImprovementTrack AI initiatives from intake through approval and into execution handoffDevelop and maintain standardized intake frameworks, templates, and evaluation criteriaIdentify trends, risks, and opportunities within the AI portfolioContinuously improve AI governance processes and stakeholder experienceRequired QualificationsBachelor's degree in Business, Technology, Data Science, or related field5 years of experience in program management, strategy, consulting, or technology deliveryDemonstrated experience working with AI, machine learning, or advanced analytics initiativesStrong understanding of AI concepts, capabilities, limitations, and risks (e.g., bias, data quality, model governance)Experience with governance frameworks, risk management, or compliance processesKey Skills & CompetenciesStrategic Thinking: Ability to align AI initiatives with business goals and enterprise prioritiesCritical Thinking: Comfortable challenging assumptions and asking difficult, high-impact questionsProgram Management: Skilled in managing complex workflows, stakeholders, and decision processesCommunication: Exceptional ability to translate complex AI concepts into clear business languageInfluence & Partnership: Builds trust and credibility across diverse stakeholder groupsAnalytical Mindset: Evaluates use cases for feasibility, value, and riskPreferred QualificationsExperience establishing or operating within AI governance frameworksFamiliarity with responsible AI principles and regulatory considerationsBackground in healthcare, finance, or other highly regulated industriesCertifications in project/program management (PMP, PgMP, Agile) or AI-related fieldsSuccess MeasuresQuality and completeness of AI intake submissionsAlignment of AI initiatives with strategic prioritiesEfficiency and transparency of governance processesStakeholder satisfaction and engagementReduction in redundant or low-value AI effortsRequired Skills (top 3 Non-negotiables)AI program managementPractical AI literacy and risk awarenessStrategic stakeholder communicationPreferred Skills (nice To Have)AI governance framework experienceResponsible AI and regulatory knowledgeExperience in highly regulated industriesDisqualifiers/ Dislikes on ResumesNo AI/ML/advanced analytics exposureNo program management, strategy, consulting, or technology delivery experienceNo governance, risk, or compliance experienceWeak stakeholder communicationA purely technical profile without strategic/business partnership experienceEducation RequirementsCollegeRequired TestingNoneSoftware Skills RequiredNoneRequired CertificationsNone