Medical Documentation Representative

**Remote Hours: Monday - Friday 10:30AM Eastern Time - 7:00PM Eastern Time****_What Customer Service Operations contributes to Cardinal Health_**Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.**_Responsibilities_** **_:_**+ Processing New Order and Re-Order events as well as inbound documents within ADS systems+ Communicating with provider offices by phone, fax,emailand/or mail correspondences to pursue prescription orders and/or required medical records to ship customer orders+ Reviewing documents retrieved from inbound faxes todeterminevalidity; scan documents efficiently and accurately+ Providing excellent customer service while communicating with provider offices and teammates+ Maintainingaccurateand detailed records in company database+ Performing according to departmental SOPs for medical documentation**_Qualifications:_**+ HSDiploma, GED, or equivalent work experiencepreferred+ 1-3 years of Medical Documentation experience preferred+ Customer service or database data entry experience preferred+ Microsoft Office experience preferred**_What is expected of you and others at this level_** **_:_**+ Applies acquired job skills and company policies and procedures to complete standard tasks+ Works on routine assignments that require basic problem resolution+ Refers to policies and past practices for guidance+ Receives general direction on standard work; receives detailed instruction on new assignments+ Consults with supervisor or senior peers on complex and unusual problems**REMOTE DETAILS:** _You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer,_ _technology_ _and equipment needed to successfully perform your job. You will_ _be responsible for_ _providing high-speed internet. Internet requirements include the following:__Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular/Hot Spot connections are NOT acceptable.__Download speed of 15Mbps (megabyte per second) (25Mbps - Minimum) but (50Mbps - Recommended) if nobody else_ _at_ _home streaming.__Upload speed of 5Mbps (megabyte per second) (10Mbps - Recommended)__Ping Rate Maximum of 30ms (milliseconds)__Hardwired to the router__Surge protector with Network Line Protection for CAH issued equipment_**Anticipated salary range:** _$15.75/hr. - $18.50/hr._**Bonus eligible:** _No_**Benefits** **:** _Cardinal Health offers a wide variety of benefits and programs to support health and well-being._+ _Medical, dental and vision coverage_+ _Paid time off plan_+ _Health savings account (HSA)_+ _401k savings plan_+ _Access to wages before pay day with_ _myFlexPay_+ _Flexible spending accounts (FSAs)_+ _Short- and long-term disability coverage_+ _Work-Life resources_+ _Paid parental leave_+ _Healthy lifestyle programs_**Application window** **anticipated** **to close:** _4/23/26_ _*if interested in opportunity, please_ _submit_ _application as soon as possible.__The salary range listed is an estimate. Pay at Cardinal Health is_ _determined_ _by multiple factors including,_ _but not limited to, a candidate_ _'_ _s geographical location, relevant education, experience and skills and an_ _evaluation of internal pay equity.__Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.__Cardinal Health supports an inclusive workplace that values diversity of thought,_ _experience_ _and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.__To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.__Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.__To read and review this privacy notice click_ here (https://www.cardinalhealth.com/content/dam/corp/email/documents/corp/cardinal-health-online-application-privacy-policy.pdf)