CERIS Ops Manager

The CERIS Operations Manager is responsible for overseeing all aspects of the department including Personnel Hiring, Quality Assurance of Product, Workflow, Maintaining the tracking of and accountability of staff regarding production standards and department expectations. Works collaboratively with other department managers to achieve departmental requirements and goals.This is a remote position.Essential Functions & ResponsibilitiesEnsures timely and accurate communication of information, in written and electronic forms, that are directed to internal company contacts, clients and providersDirects a designated group of employees in their day-to-day operationsMonitors employee and unit quality controlEnsures daily compliance with metricsTracking and reporting of department metrics to Director of Operations on a monthly basis or as requiredHandles scheduling and monitoring of staff’s attendanceEnsures timely distribution of claims to designated staff to meet Client SLA’sResponsible for human resources matters directly related to department supervised; i.e. Interviewing, Hiring, Training and addressing personnel issuesResponsible for ensuring evaluations are completely on timeMay be required to travel overnight and attend meetingsMay perform daily, weekly, monthly reviews of various reports, invoices, logs and expensesAdditional duties as assignedKnowledge & SkillsAbility to identify, analyze and solve problemsAbility to work on several concurrent tasks and prioritize workload with minimal directionEffective verbal and written communication skillsDetail Oriented Ability to work independently and within a team environmentAbility to work in a fast paced/production based environmentProficient in Microsoft Office, mainly Outlook, Excel, WordEducation & ExperienceAssociates degree, national certification or equivalentMinimum 5 years' office experiencePrevious Supervisory experience preferredPay RangeCorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.Pay Range: $55,319 - 82,787A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk ManagementIn general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.About CerisCERIS, a division of CorVel Corporation, a certified Great Place to Work® Company, offers incremental value, experience, and a sincere dedication to our valued partners. Through our clinical expertise and cost containment solutions, we are committed to accuracy and transparency in healthcare payments. We are a stable and growing company with a strong, supportive culture along with plenty of career advancement opportunities. We embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.