Guest Service Agent

Guest Service Agent Job Category: Hotel Requisition Number: GUEST054239 Posted: March 13, 2026 Full-Time HI EXPRESS - SPARKS 432 Marina Gateway Dr Sparks, NV 89434, USA Description HIRING IMMEDIATELY Shift: Full-time/Part-time, afternoon, weekend shifts may be required. Shift hours between 7 am - 3 pm & 3 pm - 11 pm available. Pay: $16.50/hour, $800+ referral bonus available, paid holidays. We're not your typical hotel company. Check us out! Are you looking for a great place to work where flexible schedules don't get in the way of your daily life? Working for Holiday Inn Express & Suites is not only fun but rewarding, with career advancement opportunities and unique perks! As a Front Desk Associate you will:Process guest reservations and provide excellent customer service. Show proficiency in using computer software and cash handling. Tidy up, organize, and assist in maintaining a clean lobby and back office. What's in it for you? Holiday Inn Express & Suites offers cool benefits such as:Paid Vacation and Holiday Pay. Vacation time accrues daily! Medical, Dental, and Vision benefits for full-time associates. $75 yearly gym reimbursement! Discounted hotel rates for you, your significant other, your kids, mom, dad, and even grandma! $800+ referral bonus when you refer friends and family to work for us! Apply now! We're excited for you to join our team! MacCall Management, L.L.C., has been providing exceptional guest service for the past 30 years by "delighting every guest, every day, one at a time." We believe and live our core values of SERVE. Safety, Excellence, Respect, Value, and Efficiency. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.