Project Coordinator

Job Overview The Production Coordinator (PC) serves as the central hub for project management and operational efficiency, based at our headquarters in Troy, Michigan. This role acts as the primary liaison between field operations, clients, and management throughout the project lifecycle. Supporting our environmental and industrial hygiene services, the PC ensures seamless project execution while maintaining exceptional customer service standards and contributing to business growth initiatives. Salary Range: $48,156.00 - $52,249.00 per year Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Hands on Training Mon-Fri Schedule Retirement Plan Career Growth Opportunities Requirements Required Qualifications Education & Experience High school diploma required; associate or bachelor's degree preferred Minimum 2 years progressive experience in office administration Environmental or industrial hygiene industry experience preferred Experience with project management software Proficiency in Microsoft Office Suite Technical Skills Minimum 40 WPM typing speed Database management proficiency Experience with CRM systems Knowledge of Xactimate and Encircle (preferred) Strong documentation and reporting abilities Professional Competencies Exceptional organizational abilities Strong written and verbal communication Problem-solving and decision-making capabilities Ability to manage multiple priorities Detail-oriented with high accuracy standards Customer service orientation Team collaboration skills Additional Requirements Field Experience Participate in periodic field shadowing (3-4 times annually) Understand environmental sampling and inspection processes Gain hands-on knowledge of service delivery Support field teams during high-volume periods Business Development Attend industry events and trade shows Support marketing initiatives Maintain a professional network Contribute to sales pipeline development Physical Requirements Primarily office-based with occasional field exposure Ability to sit for extended periods Capable of lifting up to 20 pounds Valid driver's license for occasional travel Work Environment Headquartered in Troy, Michigan Flexible schedule as needed for project demands Occasional travel for field shadowing and events Professional office setting with periodic field exposure Responsibilities Primary Duties and Responsibilities: Project Management Manage project intake and initialization across all service lines Coordinate with field teams, clients, and stakeholders throughout project lifecycle Track project progression using specialized software and systematic checkmarks Ensure compliance with client-specific requirements and timelines Maintain quality control standards across all documentation Support field operations through efficient resource allocation Client Relations & Business Development Serve as primary point of contact for all project stakeholders Build and maintain strong relationships with clients, carriers, and partners Educate clients on processes and set appropriate expectations Support sales efforts through lead qualification and opportunity tracking Support CRM database with new contacts and relationship updates Opportunities to represent company at industry events and client meetings Convert opportunities into secured projects through follow-up and relationship building Operational Coordination Schedule and coordinate field inspections and assessments Manage workflow to optimize resource utilization Track and update project stages in management systems Coordinate with accounting for proper documentation Support quality control processes Participate in field shadowing to maintain service knowledge Troubleshoot operational challenges across regions Administrative Leadership Process and manage project documentation Generate and distribute operational reports Maintain accurate records and databases Ensure compliance with documentation requirements Support team communication and collaboration About Us ELEMENT Building Sciences is a fast-growing environmental consulting firm delivering specialized solutions across asbestos and lead surveys, indoor air quality, microbial investigations, moisture mapping, large-loss consulting, and laboratory analysis. Formed in 2018 through the merger of Onyx Building Sciences and Schaan Environmental Testing, ELEMENT has quickly established itself as a trusted partner across North America by combining technical expertise with a responsive, client-first approach. Our team plays a critical role in protecting the health and safety of communities, helping clients navigate complex environmental challenges while minimizing risk and liability. At ELEMENT, you will be part of a collaborative, high-performing environment where your expertise is valued, your growth is supported, and your work makes a direct, measurable impact.