Administrator, Accounts Receivable

Trinity Industries is looking for an Accounts Receivable Administrator based at our office in Dallas, TX. The position is responsible for the collection and resolution of B2B outstanding accounts receivable invoices from the existing client base with varying levels of delinquency. Additionally, the Administrator is expected to perform all responsibilities with a commitment to providing superior service to Trinity Rail's customers by maintaining daily communication with external customers, internal departments, and internal sales staff as well as implement change management initiatives. This position requires strong organizational skills with the ability to prioritize, plan and execute workload as well as additional duties assigned.What you'll do:Performs outgoing collection requests (phone calls, emails, letters, etc.) and meet departmental SLA's for acceptable follow up timeframes for assigned customer portfolioCreates value to the business by meeting outstanding aging balances reduction targets month over monthCollaborate across various upstream, downstream, and lateral business units in order to achieve resolutionEstablishes timeframes and holds customers accountable to timely follow-up on payment arrangements and next stepsPerforms account reconciliations and analysis as needed which includes but not limited to payment researchCollect/monitor customer payments in accordance with payment due dates and recommend allocation of funds dailyResolves client-billing disputes, troubleshooting and rescues accounts receivable delinquency through needed credits/adjustments applicationIdentify root cause attributing to account delinquency and discuss/escalate to management and/or internal sales staffReview and research assigned accounts for application of unapplied cash and deposits in order to minimize aggregation of on account balancesEnforces adherence to corporate collection policies and proceduresDelivers monthly reviews of customer portfolio delinquency trends to provide line of sight to upper leadershipOther duties as required or neededQualificationsWhat you'll need:High school diploma required, college degree in accounting/finance/business management preferredMinimum 3 years' B2B collections and/or accounts receivable experience in a corporate settingExcellent communication & presentation skills with the ability to engage at all levels - from front line to executiveOutstanding interpersonal skills with the ability to build relationships within a complex matrixed organizationAbility to influence others through shared outcomes and common goalsProficiency in Microsoft Office including Excel and WordMust have attention to detail with an eye for accuracy.Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency.Ability to apply fundamental accounting knowledge to daily transactionsProven ability to be a self-starter with little direction.Experience with Oracle, SAP, PeopleSoft, or any other ERP system is preferredStrong analytical, organizational, time management and multi-tasking skillsAble to comfortably analyze large quantities of data through usage of pivot tables, formulas, etc.