Sr. Recreation Assistant

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.Job DescriptionSummary: Responsible for opening and/or closing the facilities, assisting in administering and enforcing rules and regulations, policies and implementing procedures. This position is responsible for the assisting with Association events, assist with resident led clubs, and recreational programs, This position will also be responsible for assisting and implementing all Sunshine Committee activities.What We OfferAssocia provides a competitive benefits package for full-time employees, including medical, dental, and vision insurance, a 401(k) plan, disability insurance, and support for wellness and professional development initiatives, among others. We have also been recognized as a Great Place to Work for eight consecutive years, and many of our locations have been awarded Best and Brightest.Compensation$26.25/hour, direct experience highly consideredJob TypeFull time/TemporaryLocation:29750 Willows Avenue, Murrieta, CA 92563Essential Duties and Responsibilities including the following. Other duties may be assigned. Greet residents and customers with a smile. Provide the utmost sunny disposition to make the residents happy to be at The Lodge. Perform all opening procedures affiliated with The Lodge. Perform all nightly closing procedures affiliated with The Lodge. Enforce all rules, regulations and policies as established by the Board of Directors. Handle sign-ups for activities and sell tickets for special events and excursions. Check out sports equipment. Answering and directing phone calls, taking messages as needed. Answer various questions that residents may have regarding facility usage and events. Handle resident issues in a polite and patient manner. Report any issues or concerns residents may have to GM or AGM. Give tours to potential homeowners. Basic office duties (photocopying, filing, faxing paperwork, light typing, record keeping, etc.) Document reservations for various rooms in Outlook, providing Activities Director copies of all tentative reservations. Prepare and distribute incident reports when required. Keep all rooms neat and clean, to include but not limited to pushing in chairs, returning pitchers and glasses to kitchen, putting games and equipment away, returning books to library, keeping kitchen clean and sanitized, opening closing umbrellas, etc. Perform room set-ups for all events and meetings. Obtain age verifications, property profiles and directory forms from homeowners and residents. Responsible for verifying New Homeowner/Tenant information has been processed correctly. Responsible for verifying Homeowner Directory changes and maintaining printed directory and monthly website updates. Check pool and spa water temps and chemicals daily. Walk the property for safety and maintenance issues, looking for damages, repairs, and cleanliness. Assist the Activities Director with the Weekly Windup and event flyer creation. Assist the Activities Director with overseeing the calendar of events. Responsible for taking inventory and ordering office and general supplies Assist the General Manager and Activities Director with updating the website Responsible for approving garage sale requests and notifying homeowners Other duties, as assigned, to ensure a smooth operation.RequirementsBe knowledgeable with operations of working in an HOAEnsure confidentiality among the Board Members, Homeowners, Management, and StaffHave knowledge of the facility and use of amenitiesAssist with scheduling maintenance, janitorial and other vendors for the upkeep of the facilityReport resident feedback and issues to the Board of Directors and General Manager.Must be able to recognize maintenance items, janitorial requirements and other repairs needed within the facility and common groundsEnforce all rules, regulations and policies of the facility, as established by the Board of Directors.Maintain company provided courses and certification for CPR and First AidSkillsOral communication skillsWritten communication skillsPublic relationsMath aptitudeOrganizationReading skillsTime managementQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Computer SkillsKnowledge of office processes, practices, and computer literate in a Windows environment using Excel, Power Point, Word, Publisher, Outlook, and Adobe Acrobat.Oral /Written Communication SkillsMust be able to converse with homeowners in a clear, concise, understanding and sensitive manner. Must be able to write basic announcements. Must be adept in one-on-one communications and have superior telephone demeanor/skills. Must be an attentive, aware listener. Must have the ability to be firm at times and flexible at other times and to recognize the appropriate time for each.Education/ExperienceHigh school diploma or general education degree (GED)We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.