Trainer/Job Coach

Community Jobs Program Trainer/Job CoachAs a member of the Community Jobs Program (CJP) the Trainer/Job Coach works with the CJP Team in an effort to increase CalWORKs participant's employability through a job readiness and job preparation program that includes vocational skills training and paid work experience.Essential Job Duties include, but are not limited to:Prepare and provide job readiness activities which include but are not limited to the following:Vocational and educational assessments (example: Individual Service Plan)Job readiness and soft skills trainingProvide job coaching/support to participants throughout the different stages of CJPWork collaboratively with job developers and CJP team to encourage participant engagement throughout the various stagesSupport in efforts to re-engage participants in the services providedEngage participants in vocational skills development training in a classroom style setting and update training materials as needed to adapt to participants needsConduct check-ins with participants to address barriers using a strength based and trauma informed care approachCommunicate with HSA staff on an ongoing basis, reporting participant absences within two days of occurrenceWorks collaboratively with all the related Hire-Ability staff around meeting the program's contract objectivesProvide basic remedial education, as needed, such as reading comprehension and basic mathProvide job retention support for a minimum of 90 days to participants who obtain unsubsidized employmentParticipate in case conference meetings with HSA staff to make next step recommendations, referrals for ancillary, other supportive services, or address concerns and document recommendationsOther duties as assignedEducational level, Experience, & Other Requirements:Three years of experience providing direct services to human services and/or behavioral health services participants from minority/underserved groups or similar populationExcellent verbal and written communication skills in EnglishDemonstrated experience providing job readiness and vocational skills development training requiredMust have excellent communication skills and a friendly, customer-focused attitudeStrong interpersonal skills and ability to work effectively, function independently, and interact professionally with a diverse, multi-cultural, and interdisciplinary staff of all levelsOther Preferred Qualifications:Bachelor's degree in social work, business & marketing communications field, preferred.Familiarity with community human services and/or behavioral health systems of care in San Francisco highly preferredFamiliarity with the San Francisco community resources/services (may include health, mental health, substance abuse, vocational, housing, etc), highly preferredStrong commitment to the philosophy, goals, & mission of RAMS in providing community-based, culturally competent, and participant-guided mental health services to the communityCommitment to engaging in professional development activities such as trainings, continuing education seminars, case conferences, and reviewing up-to-date material, etc., as related to treatment strategies for the population of Hire-AbilityExperience supporting participants in a holistic, strength-based, Trauma-Informed Care approach