Parker Store Manager Trainee

DescriptionWe are seeking a motivated and customer-focused Parker Store Manager Trainee to join our team in Schertz, TX. This role is designed for individuals who want to develop leadership skills, learn the full operation of a Parker Store, and build a long-term career in the fluid power industry. This individual will develop a working knowledge of the Parker Hannifin Fluid Connector product portfolio, including hydraulic hose, fittings, adapters, quick couplings, and related fluid power components. Through structured hands-on training, they will learn all aspects of Parker Store operations including customer service, hose assembly, inventory management, sales support, and store leadership.The MIT will work cross-functionally with both the Parker Store, warehouse, and customer service teams while developing the technical knowledge and operational experience necessary to lead a Parker Store location.Duties/ResponsibilitiesCustomer Service & SalesProvide exceptional service to walk-in and phone customersRespond to customer requests for pricing, product availability, product information, and technical supportAssist customers in identifying appropriate Parker products and fluid power solutions for their applicationsProcess counter sales, quotes, and customer orders accurately and efficientlyUtilize TrulinX for order entry, pricing, inventory lookup, and customer account managementBuild and maintain long-term relationships with new and returning customersPromote Parker products and identify opportunities to increase sales and profitabilityLearn to cross-reference competitive products to Parker equivalents when applicableProcess customer returns and assist in resolving order-related issues Provide product literature and technical resources to customersHose Assembly & Technical SupportAssemble hydraulic hoses, fittings, and hose kits according to Parker specificationsLearn Parker hose assembly procedures and proper use of tools and equipmentSafely handle hoses and components that may contain oil, grease, dirt, or mud while utilizing appropriate PPEAssist customers with troubleshooting and application-related questionsStore Operations & Leadership DevelopmentParticipate in training related to Parker Store operations, workflow, and leadership responsibilitiesAssist with operational decision-making and problem-solving activitiesLearn to manage inventory levels, product stocking, and inventory accuracyMaintain product information, reference materials, and vendor resourcesDocument production and quality activities as requiredMaintain a safe, organized, and efficient work environment in compliance with company procedures and standardsWarehouse & Inventory SupportAssist with receiving, stocking, picking, and organizing inventorySupport warehouse operations during slower customer service periodsWork collaboratively between Parker Store and Wilson warehouse teamsAssist with sourcing parts for rush orders and expediting customer needs when necessaryCustomer Outreach & Business DevelopmentParticipate in periodic in-person visits with current and prospective Parker Store customersSupport relationship-building efforts alongside Account Managers when appropriateContribute to team sales initiatives and customer engagement activitiesGeneral ResponsibilitiesMaintain a clean and safe work environment by following company policies and safety proceduresConserve resources by properly utilizing equipment and suppliesSupport team objectives by assisting with additional responsibilities as neededPerform other duties as assignedRequirementsRequired Skills/Abilities:Strong customer service and interpersonal communication skillsAbility to interact professionally with industrial and commercial customersMechanical aptitude and interest in technical product applicationsAbility to learn and assemble hydraulic hoses and hose kitsDetail-oriented with a high level of accuracy in order processing and inventory tasksAbility to work effectively in a fast-paced, team-oriented environmentStrong listening skills with the ability to clarify and confirm customer needsProblem-solving skills and ability to troubleshoot customer requestsAbility to build and maintain long-term customer relationshipsStrong computer skills and ability to learn new software systemsPrevious experience with ERP systems is preferred; exposure to TrulinX is a plusAbility to learn and effectively utilize TrulinX for order entry, inventory lookup, and customer account managementBilingual skills are a plusEducation And ExperienceHigh school diploma or equivalent requiredTechnical schooling, trade training, or four-year degree preferredPrevious experience in customer service, industrial sales, retail sales, warehouse operations, or mechanical environments preferredExperience with fluid power products, hydraulic hose, or industrial distribution is a plus but not requiredValid driver’s license and acceptable motor vehicle record required.On-the-job training will be providedPhysical Requirements Ability to lift and move materials up to 70 poundsAbility to stand for extended periods of timeAbility to perform repetitive motions using hands and armsFrequent bending, stooping, squatting, pushing, and pulling of parts or containersAbility to work in both retail counter and warehouse environmentsAbility to work in varying warehouse temperatures, including heat, humidity, and coldAbility to safely handle industrial components that may contain oil, grease, dirt, or debrisSalary Range, ThroughoutDuring Training: $18/hr - $22/hr, or approximately $37,500.00 - $45,750.00 annuallySuccessful Completion of Training Rotation: $24/hr - $30/hr, or approximately $50,000.00 - $62,500.00 annuallyEmployment is contingent upon successful completion of a background check, drug screening, and acceptable motor vehicle record, as well as possession of a valid driver’s license prior to start date.Onboarding & Training RotationThe Parker Store Manager Trainee program provides hands-on experience across Wilson Company operations while developing the technical knowledge and leadership skills needed to successfully manage a Parker Store. The program includes a combination of operational rotations and product training. Timeframes may vary based on operational needs and individual progress.Warehouse Operations – Approx. 1 MonthCustomer Service – Approx. 3 MonthsParker Store Clerk – Approx. 2 MonthsHose Technician (Hose Doctor) – Approx. 2 Weeks to 1 MonthParker Store Associate – OngoingAdditional Technical Training & Certifications