Learning & Development Manager – Recruitment

Build the Next Generation of Top Recruiters in AI & DataHarnham | Phoenix, AZ (On-site)About HarnhamHarnham is the global leader in Data, AI, and Analytics recruitment, partnering with some of the world's most innovative companies to build exceptional technical teams. With offices across the US, UK, and Europe, we're continuing our rapid expansion and investing heavily in the development of our people.We're looking for an experienced Learning & Development Manager to own and elevate our training function in Phoenix. This is a unique opportunity to shape the future of our business by developing the next generation of high-performing recruitment consultants.If you've built a successful recruitment career through business development, client acquisition, and candidate delivery, and you're passionate about coaching others to achieve similar success, we'd love to hear from you.What You'll Be DoingAs our Learning & Development Manager, you'll play a critical role in developing recruiters from their first day through every stage of their career.Your Responsibilities✅ Design, deliver, and continuously enhance Harnham's recruitment training programs✅ Lead onboarding and classroom training for all new hires✅ Coach recruiters through live desk-side mentoring, call coaching, role-playing, and one-on-one development sessions✅ Train consultants on:Business Development & Client AcquisitionCold Calling & Sales TechniquesCandidate Sourcing & Market MappingLinkedIn Recruiter & AI Recruiting ToolsCandidate Qualification & Interview Best PracticesNegotiation & Offer ManagementPipeline ManagementTime Management & Desk OrganizationRecruitment Strategy & Market Intelligence✅ Partner with leadership to identify development opportunities across the business✅ Measure training effectiveness through activity, productivity, placements, revenue growth, and consultant progression✅ Build engaging training materials, playbooks, workshops, and learning resources✅ Continuously improve our learning programs by incorporating industry best practices and emerging AI recruiting technologiesWhat We're Looking ForRequired Experience✔ Proven success within an agency recruitment environment✔ Demonstrated track record of exceeding revenue and billing targets✔ Strong history of winning new business through outbound business development✔ Experience managing the full recruitment lifecycle from client acquisition through successful placement✔ Passion for coaching, mentoring, and developing high-performing teams✔ Outstanding communication, presentation, and facilitation skills✔ Ability to inspire, motivate, and elevate performance across recruiters at all experience levelsWhy Join Harnham?🌍 Global Market LeaderJoin the world's leading recruitment business specializing in Data, AI, and Analytics.🚀 Make a Lasting ImpactBuild and own the Learning & Development function while directly influencing the success of our recruiters and the future growth of our Phoenix office.📈 Career GrowthAs Harnham continues to expand across North America, you'll have the opportunity to shape strategy, develop future leaders, and grow your own career.🤝 Collaborative CultureWork alongside experienced recruitment leaders who are passionate about developing people and celebrating success.Ready to Build the Next Generation of Recruiters?If you're a top-performing agency recruiter with a passion for coaching others, a successful background in business development, and a desire to make a lasting impact, we'd love to hear from you.Apply today and help shape the future of Harnham's North American business.