Order Management Specialist (Manufacturing)

Order Management SpecialistAluChem, Inc. – Cincinnati (Reading), OH$55,000–$65,000/year (based on experience)Salary, Non-ExemptAluChem is hiring an Order Management Specialist to support detailed order management, customer accounts, and cross-functional coordination in a fast-paced manufacturing environment.This is not a general customer service role.This position is focused on high-volume, detail-driven order entry, processing, and follow-through—working closely with internal teams and leadership to ensure accuracy, timing, and execution.What You’ll DoManage detailed order entry and processing, including custom and complex ordersHandle RFQs, quotes, order updates, and changes with a high level of accuracyTrack orders through production, shipping, and delivery timelinesCoordinate with production, logistics, and operations teams to ensure on-time fulfillmentServe as a point of contact for customer accounts, providing clear and professional communicationWork within Excel and internal ERP/CRM systems to manage order data and status updatesIdentify and resolve issues proactively (delays, discrepancies, changes)Partner directly with Executive Leadership on priority accounts and requestsWhat We’re Looking For✔ 2+ years of experience in:Order entry, order processing, inside sales support, or account coordinationManufacturing, logistics, or supply chain environments strongly preferred✔ Strong Excel and systems experienceComfortable tracking orders, managing spreadsheets, and working within systems✔ Detail-driven and highly organizedAble to manage multiple orders, timelines, and priorities with accuracy✔ Professional communication skillsComfortable interacting with customers and internal leadership✔ Ownership mindsetFollows through, solves problems, and takes accountability for their workHighly Preferred ExperienceERP/CRM systems (SAP, Oracle, Salesforce, or similar)RFQs, quoting, or custom order handlingLogistics coordination, shipping, or freight schedulingProduction scheduling or inventory coordinationCompensation & Benefits$55,000–$65,000/year (DOE)Medical (HSA & FSA), Dental, Vision401(k) with company matchCompany-paid Life Insurance & Short-Term DisabilityGrowth opportunities within a stable, growing companyApply If You:Thrive in detailed, process-driven workEnjoy managing orders, timelines, and moving piecesAre comfortable working in Excel and systems dailyWant a professional role where your work directly impacts operationsApply today to join AluChem’s team in Cincinnati.