AR/Collections Specialist

About Us: Headquartered in Dallas, Texas, Divcon delivers fully integrated automation solutions nationwide that optimize performance, energy efficiency, and reliability across HVAC, lighting, power monitoring, and mission-critical systems. Leveraging advanced technologies - including Allen-Bradley PLCs, Ignition SCADA, and Delta DDC systems - we combine deep technical expertise with field-tested execution to deliver precise, scalable, and high-performance solutions. About the role: The Accounts Receivable (AR)/Collections Specialist is responsible for processing invoices, tracking receivables, applying payments, and following up on overdue accounts to minimize aging and support the company's financial stability. This position requires strong attention to detail, communication skills for interacting with general contractors, project managers, and clients, and familiarity with construction billing practices to resolve disputes efficiently and reduce days sales outstanding (DSO). Key Responsibilities: Generate and prepare accurate invoices for construction projects, including time & material billings, fixed-price contracts, change orders, and retainage amounts, ensuring compliance with contract terms and subcontractor requirements. Submit invoices to clients/general contractors promptly, often with required supporting documentation such as lien waivers, certified payroll, or progress reports. Post customer payments, cash receipts, and adjustments to accounts in the accounting system; reconcile payments to bank deposits and apply them correctly to specific jobs/projects. Monitor accounts receivable aging reports; identify overdue accounts and prioritize collections efforts to reduce past-due balances. Contact clients (via phone, email, or mail) regarding overdue invoices; resolve disputes (e.g., billing errors, scope changes, or retainage issues) and escalate complex cases as needed. Maintain detailed customer files, records of communications, payment histories, and lien/waiver documentation. Reconcile AR sub-ledger to general ledger periodically; assist with month-end close processes and reporting on AR metrics. Process subcontractor purchase orders in the accounting system. Prepare weekly/monthly reports on receivables status. Ensure adherence to company credit policies, fair collection practices, and relevant regulations. Perform other duties and special projects assigned to support the accounting and finance team, project execution, and the overall success of the company. Qualifications: Associate or bachelor’s degree in accounting, finance, business, or related field preferred. Strong understanding of basic accounting principles, accounts receivable processes, and collection regulations. Proficiency in accounting software (e.g., QuickBooks, Sage Intacct, Viewpoint, Procore, Foundation, or similar construction-specific ERP systems); advanced Excel skills for reporting and analysis. Excellent verbal and written communication skills for professional client interactions and dispute resolution. Detail-oriented with strong organizational and time-management abilities to handle multiple projects and deadlines. Problem-solving mindset to investigate and resolve billing/payment issues common in construction (e.g., retainage disputes or change order approvals). Ability to maintain confidentiality and handle sensitive financial information. Experience: 2+ years of experience in receivable accounts, billing, or collections, preferably in the construction industry, subcontracting, or a related field involving project-based billing. Prior exposure to construction-specific practices (e.g., AIA billing forms, progress payments, retainage, lien rights/waivers, certified payroll) is highly desirable. Experience working with aging reports, collections follow-up, and cash application in a fast-paced environment. Proven track record of reducing overdue accounts and improving collection rates is a plus. The pay range for this role is: 25 - 28 USD per hour(Irving, TX)