Chief Program Officer (CPO)

Job Description Chief Program Officer (CPO) Community Rightful Center, Inc. (CRC) Miami-Dade & Broward Counties, FL Position Summary Community Rightful Center, Inc. (CRC) is a nonprofit organization serving underserved and vulnerable populations across Miami-Dade and Broward Counties. CRC delivers integrated services in behavioral health, HIV prevention and care, housing stability, and workforce development . The Chief Program Officer (CPO) is a senior executive leadership role responsible for the strategic oversight, operational performance, and compliance of CRC's entire program portfolio . This leader ensures all programs are delivered with excellence, meet funder and regulatory requirements, and achieve measurable outcomes aligned with CRC's mission and strategic goals. The ideal candidate is a data-driven, mission-focused executive leader with deep experience managing complex, multi-funded human services programs and leading multidisciplinary teams in high-performance environments. Program Areas of Oversight * Substance Abuse & Mental Health Services (SAMHSA-funded programs) * HIV Prevention & Care (including PrEP, Ryan White, Hepatitis integration) * Vocational Rehabilitation Services * Ticket to Work Program * HOPWA Housing Program * Integrated Behavioral Health & Support Services Key Responsibilities Strategic Leadership & Program Oversight * Provide executive leadership across all CRC programs * Translate CEO vision into operational strategies, goals, and performance targets * Design and implement evidence-based, trauma-informed service delivery models Program Performance & Outcomes * Develop, monitor, and manage program KPIs across all service lines * Oversee data collection, reporting, and outcome measurement systems * Lead program evaluations, audits, and corrective action plans Staff Leadership & Development * Supervise Program Managers and senior program staff * Provide coaching, performance management, and leadership development * Foster a culture of accountability, equity, and high performance Compliance, Grants & Budget Oversight * Ensure compliance with all funders and regulatory bodies (SAMHSA, Ryan White, HOPWA, workforce programs, etc.) * Collaborate with Finance on budget development, monitoring, and reporting * Oversee grant implementation, reporting, renewals, and audits Cross-Functional & External Leadership * Partner with HR, Finance, Development, and Operations to ensure alignment * Represent CRC with funders, government agencies, and community partners * Support organizational strategy, planning, and special initiatives Required Qualifications * Master's degree in Public Health, Social Work, Psychology, Public Administration, or related field * Clinical licensure preferred (LMHC, LCSW, or equivalent—active or eligible) * 7-10+ years of progressive leadership experience in nonprofit or public-sector program management * Proven experience managing multi-program, grant-funded service systems * Strong background in federal/state funding streams (SAMHSA, Ryan White, HOPWA, workforce development, etc.) Core Competencies Leadership & Strategy * Executive-level leadership of multidisciplinary teams * Strong strategic planning and systems thinking skills * Ability to scale and improve complex service delivery models Performance & Data * Expertise in KPI development, program evaluation, and CQI processes * Ability to use data for executive reporting and decision-making Equity & Community Impact * Deep understanding of social determinants of health * Experience serving marginalized and underserved populations * Commitment to culturally responsive programming Operational Excellence * Strong knowledge of compliance, reporting, and grant management systems * Proficiency in Microsoft Office and program reporting tools (EHR/case management systems a plus) Work Environment * Travel required within Miami-Dade and Broward Counties * Occasional evenings/weekends for program or community events * Hybrid/field-based leadership role depending on operational needs Why Join CRC * Executive leadership role with high impact across multiple service areas * Opportunity to shape and scale programs serving vulnerable communities * Mission-driven organization focused on innovation, equity, and measurable outcomes