Administrative Technology Specialist

The North Penn School District seeks to develop a community that values and adapts to diversity. We strive to acknowledge, respect, understand, and celebrate the dynamics of racial and cultural differences. Through the development of culturally proficient staff, the establishment of structures that promote equitable opportunities, and partnerships with families and students, our school district will create an environment of respect where all members of the school community are empowered to learn, grow, and appreciate one another. We look forward to your interest!Title: Administrative Technology SpecialistReports To: Coordinator of Administrative TechnologiesTakes Direction From: Coordinator of Administrative Technologies and Director of TechnologySchedule/Calendar: 7.5 hrs./day 37.5 hrs./week 261 days/yearSummary: Assists the Administrative Technology Coordinator in providing information technology solutions and support for all of the administrative systems within the organization.Essential FunctionsAdministers system user accounts and privilegesIdentifies and resolves system problems that occur during daily use of all supported district applicationsLogs and follows-up on all open or pending service requests to ensure resolutionCreates user documentation for system useFacilitates end user technical and data systems trainings as neededUses business intelligence tools to generate reports and extracts as needed for data integration and automationAssists in performing data processing functions such as data import/export, report card generation, and SQL scripting to assist with advanced queries for custom report generation and Tableau dashboard creationAssists district departments with optimization of processes and procedures as administrative systems evolveStays current in new and emerging technologies, especially related to knowledge of database systems, district software applications and instructional technology used to support digital learning in the districtAdditional duties as assigned by supervisorEducation And/or Certification RequiredAssociate's Degree in appropriate field (or comparable required)Bachelor's degree in appropriate field preferredExperience NeededExperience with information system requiredExperience administering information system and district operating systems preferredKnowledgeKnowledge of principles and processes for providing customer services, including customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction.Advanced knowledge of Google G Suite or Microsoft Office applications required.Knowledge of data processing functions such as data import/export and SQL scriptingKnowledge of general technology principals, concepts, and methods; systems testing and evaluation principles, methods, and tools; Requisite SkillsExcellent communication, both orally and in writing, and organizational skills. Excellent interpersonal skills focused on customer service.Strong analytical and problem solving skillsDetail-orientedExcellent problem-solving skills, phone skills, and the ability to multitaskMust maintain strict confidentiality of sensitive informationSelf-directed, working part of the day with no supervisionFlexibility to adjust and accommodate interruptionsStrong team playerAbilityAbility to multi-task, including managing multiple projectsAbility to prioritize and work within timelinesAbility to work independently or take directionAbility to work under pressureAbility to collaborate and work as a teamAbility to deliver technical and data systems trainingAbility to support a culture of inclusion, diversity, and equityADA Compliance: Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of this position.Physical Requirements: Sedentary Light work Medium work Heavy work Very heavy workSedentary: involves sitting most of the time. Incumbent should be able to exert up to 10 lbs of force occasionally, and/or a negligible amount of force constantly to lift, carry, push, pull or move objects.Light work: If the use of arm and/or leg control requires exertion of forces greater than that for sedentary work and the individual sits most of the time, the job is rated for light work. The incumbent should be able to exert up to 20 lbs of force occasionally, and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects.Medium work: The incumbent should be able to exert up to 50 lbs of force occasionally, and/or up to 20 lbs of force frequently, and/or up to 10 lbs of force constantly to move objects.Heavy work: The incumbent should be able to exert up to 100 lbs of force occasionally, and/or up to 50 lbs of force frequently, and/or up to 20 lbs of force constantly to move objects.Very heavy work: The incumbent should be able to exert in excess of 100 lbs of force occasionally, and in excess of 50 lbs of force frequently, and in excess of 20 lbs of force constantly to move objects.HR USE ONLYLast Revised: __November 2022______ Reviewed by: Grade Level: