Parts Sales Representative
Interact with internal and external customers to identify, source, and supply replacement parts for construction equipment. Individual will identify, source, and supply replacement parts for mobile cranes and other construction equipment. Maintain Parts Department policies and procedures related through daily activities. Work collectively with other team members to achieve organizational goals. Responsibilities include, but not limited to, facilitating Customer Orders, Maintain Inventory, and Controlling Warehouse activities. Individual must be proficient with basic computer usage, including programs such as Microsoft Outlook, Excel, and Word.Essential FunctionsFacilitate Parts Orders and Requests, including Sales, Service, and ProcurementSource and Supply Parts for Internal and External CustomersResearch and Supply Quotes for Parts RequestsReview and Approve Invoices related to Parts activitiesMaintain Customer and Supplier relationsExpedite Back Orders for Parts and Open Sales OrdersCreate and Track Quotes for Parts and Service Depts.Organize and Maintain Filing SystemsPursue new Business Opportunities through Customer Phone Calls and Site VisitsCompetencies (Knowledge, Skills, Abilities)Parts experience or Construction Equipment experience requiredStrong verbal and non-verbal communication skills required, along with an outgoing personality.Ability to work collectively with other team members.Proficient with basic computer usage, including but not limited to, Internet, Microsoft Outlook, Excel, and Word.Provide excellent customer service.Ability to work with little supervision and adapt quickly to a rapidly changing environmentPrevious experience with Dealer Management Systems, such as Intellidealer CDK / PFW, or e-Emphasys Vital Edge are a plus.Work EnvironmentThis is primarily an office classification and employees work in an office with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. May work offsite in various environments; travel may be required.Physical DemandsThis position occasionally bends, stoops, reaches, pushes, pulls, and will lift/ carry up to 25 lbs.Experience/Training/EducationRequired: High School Diploma or GED Equivalent. Parts experience or Construction Equipment experience requiredDesired: Previous Heavy Equipment parts experiencePlease note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.Lanco is an equal employment opportunity employer. All employment-related decisions, including but not limited to hiring, compensation, promotion, discipline (including termination), evaluation, training, and development opportunities, etc., are made without discrimination based on race, color, sex, sexual orientation, gender-related identity, pregnancy, national origin, ancestry, religion, age, military status, protected disability, citizenship, genetic information or any other category protected by applicable law.