Service Technician/Service Engineer - Machine Tools

Benefits:401(k)401(k) matchingBonus based on performanceCompetitive salaryDental insuranceHealth insuranceOpportunity for advancementPaid time offVision insuranceKAAST Machine Tools is a machine tool and fabrication equipment manufacturer based in the greater Philadelphia area. We offer one of the most extensive new metalworking machinery lineups in North America and are one of the fastest-growing machine tool manufacturers in the nation. Our products include CNC and conventional chip-making equipment (mills, lathes, saws, grinders) as well as a complete line of fabricating equipment (press brakes, shears, angle and plate rolls, and plasma systems).We are seeking a hands-on Machine Tool Service Technician (shop and field) to join our Philadelphia team. This role involves maintaining, machine troubleshooting, and repairing equipment to ensure optimal performance and safety.Tasks & ResponsibilitiesPrepare machines for shipment, including uncrating, powering up, and performing full testing. Perform customer demonstrations and operator walkthroughs in our showroom .Provide technical support by phone and on-site service to diagnose and resolve machine issues.Accurately document service activities, repairs, and maintenance procedures.Assist with industrial machine installation and customer training.Skills & Qualifications 1–3 years of experience in industrial machine repair or a related technical field. Hands-on experience with machine tools (Lathes, Mills, Saws, Grinders, or Sheet Metal Machinery).Strong mechanical aptitude and industrial electrical (3-phase) systems.Excellent problem-solving skills and attention to detail.Ability to work independently or as part of a team in a fast-paced environment.Strong communication skills, including the ability to assist customers over the phone.Experience with blueprints, schematics, hydraulics, or PLC interfaces is a plusThe Travel ExpectationWhile based primarily in our Philadelphia showroom, this role includes a travel component of 30-50% to support our national machine deliveries and industry trade shows (IMTS and FABTECH). As KAAST continues to expand, we seek a candidate who is flexible and comfortable with seasonal shifts up or down in travel frequency.Pay: $25-$45/hour. (Based on experience)Job Type: In Person, Full-timeExperienceTechnician: 1-3 Years (Required) Electrical: 1 year (Required)Capital Equipment / Machine Tools: 1 year (Preferred)