Medical Assistant

Medical Assistant Position at MyCare 365At WakeMed, we live the WakeWay to Excellenceputting people first, delivering safe, high-quality care, and fostering a culture of respect and teamwork. MyCare 365 is our commitment to accessible, compassionate care in the outpatient setting, and we're looking for Medical Assistants who share that mission.Position SummaryAs a Medical Assistant at MyCare 365, you'll be a vital part of our care team, working side-by-side with providers and other healthcare professionals to deliver exceptional care to our ambulatory patients. You'll provide direct patient care in a fast-paced office setting, supporting clinical workflows and ensuring every patient feels seen, heard, and cared for.What You'll Do:Assist with patient intake, vital signs, and documentation in the electronic health record (EHR)Support providers with procedures, exams, and follow-up careCoordinate referrals, lab orders, and patient educationMaintain a clean, safe, and organized clinical environmentPositions imaging equipment and adjusts controls to set exposure time and distance, according to specification of examinationCollaborate across departments to ensure smooth patient flow and continuity of careWakeWay to Excellence How You Show UpAs part of WakeMed, you'll embody our core behaviors:Respect for People: Compassion, empathy, dignity, and appreciation for every individual.Teamwork: Collaboration, pride in your work, and support for your teammates.Commitment & Accountability: Safety first, integrity always, and striving for excellence.Communication: Clear, courteous, active listening that puts patients first.WakeWay 2 Excellence: Reducing waste, improving workflows, and supportingWhat We're Looking For:Completion of an approved accredited Medical Assistant programCurrent certification (CMA, RMA, or equivalent) preferredStrong communication and teamwork skillsExperience in an ambulatory or outpatient setting is a plusCommitment to WakeMed's values of respect, integrity, and excellenceWhy WakeMed?A culture that puts people firstpatients and team members alikeOpportunities for growth and developmentCompetitive benefits and wellness programsA mission-driven organization making a real impact in our communityWe invest in YOU your growth, your well-being, and your future.Perks & Benefits:Free parking at all campusesHealth, dental & vision coverage6 free mental health sessions through LyraMetLife pet insurance403(b) retirement plan with employer matchPaid Days Off (PDO) for vacation, sick time & holidaysTuition & specialty certification reimbursementWakeWell Rewards & wellness programsWakeMed Gives employee assistance & education supportChildcare partnerships with KinderCare & Bright HorizonsEndless professional development opportunitiesServing the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOELicensure: Not ApplicableEducation: High School Diploma or Equivalent RequiredExperience: 1 Year Clinical - Medical Assistant Required - Or Required - Completion of an approved Medical Assistant Program