Assistant General Manager

*MUST BE 21 YEARS OF AGE TO APPLY* *Working for one of our world-class brands means being part of a great working environment and collaborating with people from all corners of the world on a product you are proud of.* *Summary:* Cigars International is searching for an enthusiastic and talented Assistant Manager to join our team. As a brand ambassador, you will play a key role in delivering a unique retail experience to our customers by effectively managing day-to-day operations in our store. We are seeking an individual who embodies our vision of creating the ultimate customer experience, possesses a background in retail and/or luxury goods, and demonstrates strong business acumen. *What can you expect as an Assistant Manager with Cigars International?* * Develop strategic business development plans to ensure brand growth and long-term financial success. * Assist in establishing standards and objectives for the retail sales staff. * Educate and hold the sales team accountable to company goals, visual merchandising directives, product knowledge, and customer service standards. * Oversee and optimize daily routines of retail associates to ensure operational efficiency. * Collaborate closely with the store manager to set and achieve sales and profit goals. * Monitor store expenses and maintain adherence to the allocated budget. * Create and manage employee schedules. * Track progress towards store goals and drive results. * Execute all store operations and ensure satisfactory completion. This includes learning, overseeing, and managing bar operations when needed. * Coach team members to reach their personal best. * Manage labor hours to meet the hourly wage goal set by the store manager. * Assign daily duties for deployment positions. * Monitor store systems to ensure proper functioning and maintenance (e.g., lighting, HVAC, humidification, water treatment, plumbing, alarm, and surveillance). * Availability to work during peak hours, including nights, weekends, and holidays. * Ability to lift to 50 pounds and perform physical tasks such as bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items. * Move around the store and maneuver merchandise as required. * Walk and stand for extended periods. * Engage with customers by helping throughout the store. *Your areas of knowledge and expertise (that matter the most for this role):* * Minimum of 2 years of management experience, preferably in a retail setting. * Strong written and verbal communication skills. * Experience using Microsoft Dynamics AX is preferred but not required. * Proficiency in Microsoft Word, Excel, and PowerPoint. * Ability to input, retrieve, and analyze data. * Hands-on commitment to completing tasks. * Proven ability to direct and coordinate operations. * Strong organizational and time management skills. * General understanding of cigars and the cigar industry is preferred but not required. * Ability to supervise and motivate staff. *We value our employees and in addition to our competitive salaries, we offer a competitive benefit package to our talented team members including:* * Comprehensive Health Care, Vision & Dental Plan * Flexible Spending Account * Disability Plans * Basic & Supplemental Life Insurance * Additional Supplemental Benefits * Paid Vacation, Paid Time Off (PTO) days, Holidays * 401(k) Retirement Saving Plan including a generous Company match Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.e-verify.gov. Job Type: Full-time Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Work Location: In person