University Relations Program Manager
Role OverviewThis is a technical operations and support role focused on maintaining the infrastructure for the School of Software Engineering (SWEdu). You are the technical "Engine Room" for the TL Seminar — both facilitator-led and self-study — and the publication pipeline for technical content across go/swedu. You ensure that senior facilitators and students have the artifacts, data, and support needed for a seamless learning experience.01 PA-Driven Cohort Management & Facilitator SupportCOHORT OPERATIONS→ Own the operational lifecycle for Product Area (PA) facilitator-led cohorts.→ Manage schedules, interest lists, and enrollment logistics end-to-end.POST-CLASS ASSET MANAGEMENT→ Following each live session, proactively organize all Meet-generated artifacts — recordings, transcripts, and attendance reports — into designated shared Drive folders for each cohort.FACILITATOR ENABLEMENT→ Provide senior SWE facilitators with updated project plans and technical guidance.→ Act as the primary partner ensuring facilitators have the necessary artifacts to run their specific cohorts.TECHNICAL SUPPORT→ Serve as support lead for facilitators and students.→ Troubleshoot issues within g3docs, Grow, and Google Meet.02 Evaluation Automation & Data StrategyPIPELINE MANAGEMENT→ Oversee the automated survey dissemination pipeline for live cohorts and Grow self-study modules.DATA INTEGRITY→ Execute manual data processing steps (as documented in spreadsheet README tabs) to ensure results are correctly compiled into master evaluation sheets in Google Sheets.REPORTING→ Synthesize evaluation data to provide a clear view of program impact and learner sentiment for stakeholders.03 Content Orchestration & Documentation (g3docs)LIBRARY MAINTENANCE→ Maintain the go/swedu technical library (Tech Talks, Design Live, etc.), ensuring all internal links are functional and the "Source of Truth" is preserved.AI-ASSISTED PUBLISHING→ Utilize Gemini and Cider Agent within g3docs to format transcripts, embed media, and generate concise, accurate summaries for technical talks.INFRASTRUCTURE HEALTH→ Manage the Grow self-study course infrastructure, ensuring video-based modules and survey triggers are fully functional.04 Multimedia Maintenance & Artifact CustodianshipVIDEO POST-PRODUCTION→ Perform essential editing (trimming and cuts) on raw recordings of design talks and classroom sessions prior to publication.ARTIFACT CUSTODIANSHIP→ Organize and archive scripts, transcripts, and video files in Google Drive to ensure long-term accessibility.↳ Technical Tool FluencyGoogle WorkspaceSheets (expert) Drive Docs Slides CalendarGoogle Internal Platformsg3docs Cider Agent Grow PlatformAI ToolsGemini Prompt Engineering Document AutomationProduction ToolsVideo editing software — basic trims and cuts↳ Role Transition & ContinuityTo Ensure a Seamless Onboarding Experience, The Successor Will Receive a Consolidated Handover One-Pager As Their Primary Entry Point. This Document Includes→ Essential go-links and access points for the SWEdu content ecosystem.→ Direct access to active cohort project plans and the Grow course infrastructure.→ Links to existing READMEs for evaluation automation and technical publishing workflows.$ Compensation & Benefits$80,000 – $85,000Annual salary depending on experience and qualifications. Also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.Benefits IncludeMedical / Dental / VisionLife InsurancePaid Holidays + PTO401(k) with ContributionsLong & Short-Term DisabilityPaid Parental LeaveEmployee Stock Purchase PlanLegal & EligibilityThe salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.LA County (only): Qualified applicants with arrest and/or conviction records will be considered for employment in accordance with applicable law.Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.