IT Program Manager

About the RoleThe IT Program Manager leads the delivery of cross-functional programs for go-to-market (GTM) systems within the Business Technology and IT organization. This role ensures multi-team GTM technology programs are well planned, coordinated across teams, and delivered on schedule. Collaborating closely with GTM systems and integrations teams, the IT Program Manager delivers high-impact initiatives supporting Sales, Marketing, Product, and Finance.Role DetailsLocation: United StatesEmployment Type: Full timeKey ResponsibilitiesOwn the end-to-end delivery of strategic lead-to-cash programs within Business Technology, from initial planning through launch and retrospective.Align cross-functional program teams on scope, sequencing, and milestones for initiatives spanning CRM, marketing automation, sales engagement, and CPQ.Coordinate delivery across GTM systems and integrations teams to maintain program schedules.Surface risks, dependencies, and trade-offs early, driving decisions with designated owners.Provide leadership with visibility into program health through concise written updates without generating administrative overhead for delivery teams.Contribute to shared, AI-enabled program management practices to accelerate delivery as the Business Technology organization scales.Required Qualifications8+ years of experience in technical program management or a related role, with a track record of delivering complex, cross-functional GTM systems programs at high-growth B2B SaaS companies.Experience leading at least one quote-to-cash, CRM, CPQ, or billing systems program end to end.Working knowledge of GTM systems such as Salesforce and how they connect, sufficient to understand trade-offs and engage effectively with systems teams.Demonstrated ability to influence senior stakeholders across Sales, Marketing, Product, and Finance without direct authority.Strong written and verbal communication skills, with the ability to synthesize complex programs into clear narratives for executive audiences.Sound judgment regarding process and comfort operating in ambiguity, including the ability to right-size program structure and utilize simple, AI-enabled ways of working.CompensationBase Salary: $136,000 - $187,000 USDEqual Opportunity and AccommodationsThe hiring organization is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related conditions, or any other basis protected by law.The organization is committed to providing reasonable accommodations to applicants with disabilities. Depending on location, an applicant privacy notice may apply.