Assistant Manager - Floating Position

Part-Time Assistant Manager / Customer Service Representative (Floating Role) Self Storage Facility – Wasilla & Eagle River, AK Eagle Eye Secure Storage $19–$25 per hour | Part-Time | ~20 hours per week Job Type Part-time Flexible schedule Floating / Multi-location Expected Start Date: First week of February 2026 About Eagle Eye Secure Storage Eagle Eye Secure Storage is a locally owned self-storage company serving the Mat-Su Valley and Eagle River areas. We provide clean, secure storage units, excellent customer service, and dependable facility management. Our team delivers franchise-level operations with the care and values of a family-owned business. We are hiring a Part-Time Assistant Manager / Customer Service Associate to support daily operations at our self storage facilities and provide coverage across multiple locations when needed. Job Summary The Assistant Manager (Part-Time) supports customer service, leasing, payments, office administration, and basic property oversight at one or more self storage facilities. This role is ideal for someone seeking consistent part-time hours with the ability to cover full-time hours temporarily when needed. Schedule & Availability Two full weekdays per week (9:00 AM – 5:00 PM) Saturday: 10:00 AM – 2:00 PM Average: ~20 hours per week (steady) Additional Availability Required Ability to cover full-time hours on a temporary basis Coverage may range from one day up to 1–2 weeks Used for vacation, sick leave, or staffing coverage Advance notice provided whenever possible Floating position – work at Wasilla and Eagle River self-storage locations Opportunity for future full-time employment Key Responsibilities Provide customer service for self storage tenants and prospects Lease storage units and process payments Answer phones, emails, and walk-in inquiries Maintain accurate digital records and customer accounts Monitor facility security systems and access controls Perform facility walk-throughs and property checks Keep the office clean, organized, and professional Assist with coverage at nearby locations as needed Qualifications 1+ year of customer service, office assistant, or assistant manager experience Comfortable with computers, POS systems, and basic office software Strong communication, organization, and time-management skills Ability to work independently and take initiative Valid driver’s license and reliable transportation Dependable, professional, and detail-oriented Pay & Benefits $19.00 – $25.00 per hour, based on experience and performance Quarterly profit-sharing bonuses 5 paid federal holidays: Memorial Day Independence Day Labor Day Thanksgiving Christmas Why Work With Us Consistent part-time schedule Flexible coverage opportunities Supportive, respectful work environment Clean, quiet, professional facilities Long-term growth potential with a stable local company We believe our work matters and that how we serve people reflects our values. We hire based on character as much as skill, and we trust our team with real responsibility. Customer-First Service “Do to others what you would have them do to you.” Treat every customer with respect, patience, and care—especially when problems arise. Dependability & Honesty “Whoever is faithful in little things will be faithful in large things.” We rely on teammates who do the right thing even when no one is watching—whether that means picking up trash, following procedures, or owning mistakes. Efficiency & Precision Work smarter, not harder. Follow established systems, communicate clearly, and report issues or errors promptly so we can continuously improve. Growth Mindset Be willing to learn, improve, and serve both customers and teammates better over time. We are growing quickly and work hard to provide some of the best storage solutions in Alaska, while maintaining a positive, professional, and supportive work environment. If you align with these values and are excited about this opportunity, we encourage you to apply. Job Type: Part-time Pay: $19.00 - $25.00 per hour Application Question(s): This position requires working two full weekdays and Saturdays (10am–2pm). Are you able to commit to this schedule consistently? This role also requires the ability to cover full-time hours temporarily (from one day up to 1–2 weeks) when other staff are out. Are you comfortable with this level of flexibility? This is a floating position between our Wasilla and Eagle River locations. Do you have reliable transportation and the ability to travel between locations as scheduled? Briefly describe your previous customer service or front-desk experience. What type of environment did you work in? What is your favorite local company to do business with? Why? What is your favorite national (non-local based) company to do business with? Why? Work Location: In person