Delivery Consultant

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.Delivery ConsultantJoin Airtable's Professional Services team as a Delivery Consultant and help enterprise customers unlock the full value of Airtable. In this high-impact, client-facing role, you'll design, build, and implement tailored solutions that streamline workflows, accelerate onboarding, and drive long-term adoption. You'll manage end-to-end implementations, collaborate cross-functionally, and shape best practices—making a measurable difference for our customers and our platform.What you'll doDeliver multiple concurrent enterprise Airtable implementations on time and within scopeDesign scalable, reusable solution patterns and implementation playbooksLead customer onboarding and accelerate time-to-valueAdvise customers on best practices, solution architecture, and workflow designContribute to internal documentation and best practice librariesPartner with product teams to share customer insights and influence the roadmapCollaborate with Sales, Customer Success, and Partners to drive adoption and satisfactionTrack and improve key metrics such as CSAT, NPS, and customer adoption post-implementationWho you are5–8+ years in consulting, professional services, or solution delivery rolesExperience with enterprise SaaS platforms (e.g., Airtable, Salesforce, ServiceNow)Strong background in workflow design, process mapping, and system implementationSkilled in cross-functional stakeholder management in enterprise environmentsExcellent consulting and client-facing communication skillsAbility to translate business requirements into scalable solutionsSolid understanding of database design and data modelingProven project management skills across multiple concurrent implementationsAbility to simplify complex technical concepts for diverse audiencesHands-on builder mindset with Airtable or similar platformsBasic fluency in AI/automation (workflows, scripting, LLM-enabled automations)Deep Airtable platform expertise (preferred)Experience with APIs, integrations, or light scripting (preferred)Industry-specific consulting experience (e.g., marketing ops, product ops, finance ops) (preferred)Change management and training experience (preferred)Experience contributing to product feedback loops (preferred)Prior experience in a high-growth startup or scaling services organization (preferred)What We Offer In addition to NHS coverage, you will have access to supplemental insurance 100% covered (and your dependents covered at 85%)Competitive pension scheme, life insurance, paid leave and sick leave Complimentary mental health support via Modern Health Family planning support via Carrot (fertility, adoption, and surrogacy)Flexible and generous time off and sick time benefitsTransportation & Commuter BenefitsMonthly "Lifestyle Wallet" to use for benefits like personal fitness (e.g., gym memberships, fitness equipment, etc.) to pet care to nutrition coaching, and more. Supplemental reimbursement for Gender Affirmation procedures and servicesLegal services - access to online tools to legal formsAt Airtable, we embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. We strive for Airtable to be a pleasant and supportive place to work, and to attract and retain a diverse team of talented people. We take great pride in holding everyone accountable for treating each other with dignity and respect. Airtable is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, please complete our Accommodations Request Form and let us know how we may assist you.Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.For work locations in the San Francisco Bay Area, Seattle, New York City, and Los Angeles, the base salary range for this role is:$132,000—$230,000 USDFor all other work locations (including remote), the base salary range for this role is:$119,000—$207,000 USDPlease see our Privacy Notice for details regarding Airtable's collection and use of personal data relating to the application and recruitment process by clicking here.For applicants that live in or have a link to Australia, please see this Privacy Collection Statement for details regarding Airtable's collection and use of personal data relating to the application and recruitment process.ð Stay Safe from Job ScamsAll official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@airtable.com. Learn more about avoiding job scams here.