QA Specialist II

JOB TITLE: QA Specialist II REPORTS TO: New Product Development ManagerDEPARTMENT: EngineeringLOCATION: Memphis, TNPAY/WAGE TYPE: Salaried | Exempt - $55,000 - $65,000WORK HOURS: Full-timeJOB SUMMARY The Quality Assistant is a multifunctional role with responsibilities both in quality assurance and new product development. This role supports production, operations, product development and R&D through accurate testing, data recording and reporting laboratory results. This role will evaluate and create color matches through lab castings and pigment checks. The Quality Assistant works closely with Quality, Production, and Engineering teams to maintain product consistency, validate process control, and assist in troubleshooting quality-related issues.The position plays a key role in maintaining Plaskolite's commitment to quality, safety, and continuous improvement - in alignment with the "One Plaskolite" culture of integrity, teamwork, and operational excellence. This position requires attention to detail, the ability to work in a fast-paced manufacturing environment, and a strong commitment to safety, teamwork, and quality-reflecting Plaskolite's core values of Integrity and Improvement. JOB FUNCTION / PURPOSESupport product quality and new product development through hands-on lab testing and reportingHelp ensure consistent, high-quality products by evaluating materials and monitoring productionWork closely with Quality, Production, and Engineering teams to solve problems and improve processesFollow safety and quality standards while keeping accurate records and documentationESSENTIAL TASKS AND RESPONSIBILITIESFulfill documentation and quality auditing requirements per the Quality Management SystemCoordinate quality improvement activities including corrective/preventative actionsPerform data analysis and evaluate trendsCalibrate all measuring equipment used to assess product quality and control process parameters using quality standard developed for each type of equipment (i.e., tapes, micrometers, LT meter, etc.)Clearly document all calibrations and develop and revise calibration proceduresPerform testing and assist in special projects in production to verify and improve product quality and to improve the effectiveness of the Quality SystemAssist production employees in resolving quality issues according to ISO 9000 based quality systemAssist manager of QA in maintaining Quality System documentationComplete all projects and duties assigned by the Manager of Quality DepartmentAnalyze, categorize and log defects from customer complaintsAssist in inspections and disposition of RGAs at CDC warehouse, as neededAssist in overseeing QA at CDC as needed, pertaining to saw cut and repackMix colorants for lab castings for color matching and pigment checksMake lab castings to determine color matches and for customer evaluationMonitor pour on's and the first time a new color runs in the plantMonitor color runs that the plant has not run in a long timeEvaluate belt shift and adjust color matches accordinglyCommunicate effectively with operations, commercial and product development teamsUnderstanding of plant operations and PCRsKeep clear documentation of all tests, color dispersions and resultsComply with Plaskolite policies and proceduresRecord, analyze and report test data accuratelyMaintain proper documentation of all laboratory test results, including test records, calibration logs, and certificates of analysis.Prepare and label test samples and retain materials according to company and regulatory requirements.Follow laboratory safety protocols, including proper handling, storage, and disposal of chemicals and materials.Maintain an organized, clean, and safe laboratory environment in compliance with 5S and safety standards.Uphold all safety, quality, and environmental compliance requirements, including those defined by ISO, OSHA, and Plaskolite's internal standards.Promote and model Plaskolite's "One Plaskolite" values by demonstrating teamwork, accountability, and integrity in all laboratory activities.QUALIFICATIONSHigh school diploma required; associate's or bachelor's degree in Chemistry or a related field preferred2-5 years of experience in a laboratory or chemical manufacturing environmentBasic math skills and proficiency with data entry and tools like ExcelStrong attention to detail with the ability to stay organized and meet deadlinesEffective communication skills, both written and verbalProficient in Microsoft Office (Excel, Word, Outlook)AVAILABLE BENEFITSSign-On BonusHealth Insurance401(k) and Employer ContributionPaid Time OffPaid HolidaysDental InsuranceVision InsuranceLife InsuranceEmployee Discount ProgramTuition ReimbursementVoluntary Life InsuranceABOUT PLASKOLITEPLASKOLITE is a global leader in manufacturing of engineering thermoplastics, including Acrylic, Polycarbonate, ABS, Olefin and PETG Sheet, Extruded Profiles and PMMA Polymers. Founded in 1950, by Donald Dunn and family, PLASKOLITE has a reputation for providing the highest quality products in the industry. Our innovative thermoplastic solutions are used in a wide variety of applications, including glazing, safety shields, lighting, signs and point-of-purchase displays. Headquartered in Columbus, Ohio, with manufacturing facilities throughout North America and Europe, Plaskolite delivers superior thermoplastic sheet, profiles, and polymers to the world through long-lasting customer relationships and hands-on customer service.PLASKOLITE is committed to providing equal employment opportunities to qualified individuals with disabilities. If requested, the Company will provide reasonable accommodation to otherwise qualified individuals where appropriate to allow the ++individual to perform the essential functions of the job, so long as doing so does not create an undue hardship on the business.Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.