Solution Engineering Manager

A global technology powerhouse specialising in industrial automation and digital infrastructure is seeking a Solution Engineering Manager to lead the maintenance and support of critical Customer Information Systems (CIS) and Meter-to-Cash application portfolios.This is an opportunity to drive operational excellence, ensure regulatory compliance, and deliver strategic technology enhancements within a complex environment.The Role Act as owner of application maintenance operations for the Customer Billing portfolio. Ensure seamless operations with minimal disruption for Customer Billing applications. Proactively identify problems and implement corrective and preventive actions. Drive continuous application maintenance improvement and automation. Foster relationships with business partners, executives, and technology leaders. Provide leadership to solution development teams and promote process improvements.What You'll Need Experience in leading application support teams and managing service providers. Proven ability to ensure business continuity and operational excellence. Strong background in regulatory compliance and strategic technology enhancement delivery. Expertise in managing Customer Information Systems (CIS) and Meter-to-Cash application portfolios. Ability to establish and monitor operational KPIs, SLAs, OLAs, and incident trends. Skill in developing and maintaining industry contacts and analyzing trends for recommendations.What's On Offer Opportunity to lead critical application portfolios for a major utility company. Role in driving significant operational improvements and automation. Exposure to executive-level communication and strategic financial planning.Apply via Haystack today!