Computer Network Support Specialist

DescriptionInstalling, configuring, and maintaining network systems and components to ensure uninterrupted operations within a DoD environmentPerforming routine network diagnostics and troubleshooting to promptly resolve connectivity issues and minimize downtimeMonitoring network performance metrics, ensuring compliance with operational standards and identifying opportunities for process improvementsProviding technical support and guidance to internal teams, ensuring adherence to security protocols and system configurationsMaintaining detailed documentation of network infrastructure, including system configurations, maintenance logs, and troubleshooting proceduresFILLING THIS POSITION IS CONTINGENT UPON FUNDING#LI-TF1RequirementsSix plus years experience in a computer network support specialist roleOne plus years experience must be with communication systems, networks, or technologiesAssociate's Degree in a related fieldDemonstrated ability to install, configure, and maintain network hardware and software in accordance with prescribed DoD operational requirementsProficient in performing routine diagnostics, troubleshooting network anomalies, and restoring service levels expeditiouslyAdept at monitoring network performance and employing corrective measures to ensure consistent and secure communicationsPossess an Active DoD Secret Security Clearance Desired SkillsFamiliarity with advanced network troubleshooting and diagnostic tools (e.g., Wireshark, SolarWinds) to support proactive system managementProven experience with network infrastructure projects involving vendor equipment from leading manufacturers (e.g., Cisco, Juniper)Demonstrated customer service orientation with strong communication skills to facilitate effective end-user support and cross-functional collaborationExposure to ITIL framework and change management processes, enhancing overall service delivery and operational efficiencyClearance InformationSRC IS A CONTRACTOR FOR THE U.S. GOVERNMENT, THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AS WELL AS, A U.S. GOVERNMENT SECURITY CLEARANCE AT THE SECRET LEVELTravel RequirementsTo be determinedAbout UsScientific Research Corporation is an advanced information technology and engineering company that provides innovative products and services to government and private industry, as well as independent institutions. At the core of our capabilities is a seasoned team of highly skilled engineers and scientists with multidisciplinary backgrounds. This team is challenged daily to provide cutting edge technology solutions to our clients.SRC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with a company match, life insurance, vacation and sick paid time off accruals starting at 10 days of vacation and 5 days of sick leave annually, 11 paid holidays, tuition reimbursement, and a work environment that encourages excellence and more. For positions requiring a security clearance, selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information.EEOScientific Research Corporation is an equal opportunity employer that does not discriminate in employment.All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic under federal, state or local law.