Remote Inbound Sales Representative

Job Description It's fun to work in a company where people truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business. Customer Care Specialist (Sales Focused - Inbound)Remote | Full-Time | $17.31/hourAre you passionate about technology and helping people find the right solutions? Join our remote team at VXI as a Customer Care Specialist, where you'll represent a leading global brand known for its innovation and user-friendly tech products.About the ClientYou'll be supporting a globally recognized technology company celebrated for its sleek product design, intuitive software, and customer-first philosophy. Their strong reputation and loyal customer base are built on delivering exceptional service and seamless experiences.What You'll DoAs a Customer Care Specialist, you'll be the first point of contact for customers shopping online or reaching out to retail support. Your role is a blend of service and sales-focused on guiding customers through their buying journey, answering product-related questions, resolving concerns, and upselling solutions that enhance their experience.Your key responsibilities:Handle 30-40 inbound calls per day with professionalism and enthusiasmProvide personalized product recommendations and complete transactionsResolve customer inquiries efficiently while delivering exceptional serviceTranslate technical information into simple, customer-friendly languageActively listen to identify needs and tailor solutions accordinglyAdapt to a fast-paced sales environment and evolving technology offeringsMaintain high energy and empathy in every interactionWhat We're Looking ForWe're looking for driven individuals with a passion for tech, a customer-first mindset, and a talent for communication.Qualifications:Minimum 2 years in a customer-facing sales or service roleBachelor's degree preferred, or equivalent work experienceExcellent verbal and written communication skillsStrong interpersonal skills and emotional intelligenceAbility to work independently and make confident decisionsProficient in using digital devices (Mac, iOS, etc.)Basic troubleshooting experience for common tech issuesTyping speed of at least 42 WPM with 95%+ accuracyDigital media experience (music, photography, video) is a plusComfortable working in a dynamic, sometimes ambiguous environmentFlexible availability, including evenings, weekends, and holidaysAvailable to work shifts between 7:00 AM - 11:00 PM Central TimeWhat You'll Get$17.31/hour payFull-time, 40-hour work week100% paid trainingMedical, dental, vision & life insurance options availableReferral bonus: Earn $20 on every paycheck per active referral-no cap!Exclusive phone plan: $25/month for unlimited talk, text, and data (up to 5 lines)Career advancement and skill development opportunitiesRemote work benefits: Save time, money, and energy from homeRemote Work RequirementsPrivate Workspace: A quiet, dedicated workspace with no distractions.Ergonomics: A comfortable desk setup with all necessary equipment.Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed.Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable.Let's Do Great Work TogetherIf you're ready to combine your love of tech with your passion for helping people, we want to hear from you. Apply now and become a part of something exceptional.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!