Commercial Collections Specialist

firstPRO360 is seeking a Commercial Collections Specialist for a permanent opportunity. The role mainly entails B2B collections and credit. The ideal candidate will have prior B2B collections experience, large ERP (SAP, Oracle, JD Edwards, etc), as well as handling a large collections portfolio ($20MM+) Hybrid schedule- 4 days in, remote on FridaysRESPONSIBILITIESMonitor and analyze customer accounts daily to identify trends, discrepancies, and risks for a high-volume portfolio.Evaluate credit worthiness of accounts and determine proper account credit hold or releases.Ability to research cash application matters in customer accountsEvaluate aged items for recommendation of bad debt write-off and refund analysis.Identify offsetting adjustments to ensure customer account balances are properly stated.Contact customers to secure payment on overdue balances and/or issue resolution on open items.Provide guidance and support to Sales and Operations Managers, Logistics, Common Carrier(s), and Distribution Operations concerning the release of orders for accounts that have aged accounts receivable.Maintain strong cross-functional communication with Sales, Logistics, and Management regarding identified account risks, potential credit concerns, disputes, and customer comments. Identify and escalate as necessary.REQUIREMENTS3+ years B2B Collections experience; large portfolio experience (over $15MM)Degree in Business; Finance or Accounting preferred; or equivalent experience Knowledge or experience in business-to-business with ERPs such as Solomon, Oracle, SAP, QAD, etc. Good verbal and written communication as the AR portfolios have high volume customer interaction.Experience or understanding of Cash Application research and analysis.Experience or knowledge of working with cross-functional groups and different level of employees throughout the organization to achieve business results effectively and professionally.Knowledge or experience of GAAP and SOX requirements Proficient in Microsoft Office: Excel, Word, PowerPoint with intermediate to advanced Excel skills.