Production Operation Support Intern

Click "Apply Now" to join ARS and start building your career in tech.Job description:This is a part-time hybrid position, based in Escondido, CA. Candidates must reside within commuting distance, be able to work from home, and come into the office on designated in-office days.Pay Rate: $16.90 per hourPaid Sick timeVacation accrual right awayWhat's in It for You?Hands-on experience in IT Operations / Production SupportExposure to real-world data processing and system workflowsMentorship from experienced IT professionalsOpportunity to build technical and automation skillsCareer development and future growth potentialA supportive team environment focused on learningWhat You'll Do:Monitor scheduled jobs and system processes; document resultsAssist with basic troubleshooting and escalate issues as neededSupport data exchange workflows and file processing tasksHelp manage and update tickets in the support queueMaintain and improve runbooks, checklists, and documentationAssist with small automation tasks (basic scripting/log checks)Perform basic Excel or SQL validations when neededWhat You Bring to the Table:Current student pursuing a degree in Computer Science, IT, Data Analytics, or related field preferredStrong attention to detail and willingness to learnBasic understanding of systems, data, or networking conceptsClear communication skills and ability to follow processesComfortable working with repetitive tasks and checklistsInterest in automation or scripting (a plus)Experience with Excel; SQL or ticketing tools is a plusReliable, team-oriented, and proactive mindsetYour Schedule:Tuesday - Thursday: 6:00 AM - 10:00 AM (approximately 4 hours per day)Additional hours may be available based on business needsHybrid schedule (in-office days required)Work Environment:While performing the duties of this job, the employee regularly works in a climate-controlled setting, seated continuously and is sedentary the majority of the workday. This position is in a call center with moderate to high noise levels & frequent foot traffic. This position routinely uses standard office equipment such as computer, phones and photocopiers. Work area stations and cubicles are close in proximity to others.Specific requirements for Work from Home environment:Must be able to meet all ARS Work from Home requirements and expectations.Must possess self-motivation and be self-disciplined to complete necessary job duties and pro-actively seek all necessary information.Must be able to effectively and efficiently use all forms of communication as appropriate (video calls, telephone, e-mail, instant messaging).Must have reliable and secure equipment and services (i.e., high-speed internet, electricity).Must be able to set and meet established deadlines and commitments on a regular basis.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is continuously required to use hands and fingers to handle, feel or operate office equipment such as computers, phones and photocopiers; and have moderate reach with hands and arms. The employee is regularly required to talk and hear, sit and see in order to perform close-up computer work and phone equipment, and requires close-up vision and color recognition.Reasonable Accommodations: Reasonable accommodations may be provided by ARS National Services Inc. to enable individuals with disabilities to perform essential functions, as defined per Company policy.Let's Make It Official:If you're looking to gain hands-on IT experience and build a strong foundation in production support, we'd love to hear from you. Bring your curiosity-we'll provide the training and support.Click "Apply Now" to join ARS and start building your career in tech.DISCLAIMER: ARS is an equal employment opportunity employer and makes employment decisions, including but not limited to, hiring, firing, promotion, demotion, training, and/or compensation, on the basis of merit. Employment decisions are based on an individual's qualifications as they relate to the job under consideration. The Company's policy prohibits unlawful discrimination based on race, religious creed (which includes religious dress and grooming practices), color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (which includes pregnancy, childbirth, breastfeeding, and related conditions), gender, gender identity, gender expression, age, sexual orientation, military or veteran status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations. All such discrimination is unlawful.NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the organization.ARS National Services. Be MORE.Equal Opportunity Employer