Quality Assurance Technician

We're Watts. Together, we're reimagining the future of water.We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.What we do:For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation - and we have a dynamic future ahead.Scope of PositionThe Quality Assurance Technician provides technical quality support to manufacturing operations to ensure compliance with established quality standards and production requirements. The Quality Assurance Technician will be the primary contributor to daily quality assurance activities and will provide support for quality improvement projects including root cause analysis, development of inspection plans and work instructions, selecting sampling plan applications, performing audits, analyzing quality data, and applying fundamental continual improvement activities.This position reports to Quality Manager, Josam. This role is based out of Michigan City, IN at the Josam facility.Primary Job Duties and ResponsibilitiesConduct routine quality inspections throughout the production or manufacturing process including incoming materials, in-process and final inspectionsMake decisions using detailed Acceptance Criteria and Product Specifications regarding quality of materialsPerform quality audits throughout the manufacturing processSet up and perform tests on materials, parts, or products to measure performance, life, or material characteristicsDevelop and maintain inspection plans, control plans, and work instructionsMaintain documentation of all inspections and testsAssist with problem resolution throughout Josam manufacturing processesSuggest improvements to Josam processes and inspection methodsSupport quality improvement efforts by participating in Corrective Action projectsSupport Quality Department on the revision and preparation of internal and external Product Part Approval Process (PPAP) and First Article Inspection (FAI)Support continuous improvement and new product/process development projectsSupport the Returned Material Authorization Process as required Required QualificationsHigh school diploma or equivalent.3+ years of quality experienceAbility to read and interpret technical drawingsUnderstanding of inspection techniques and ability to use a variety of precision measuring tools, including micrometers, calipers, height gages, etc.Computer proficiency with Microsoft Office (Word, Excel, Outlook, Explorer).Excellent interpersonal skills and written communication skills are required.Excellent organizational and time management skills are required.Must be detail oriented and a self-starter, able to work with minimal supervision. Preferred QualificationsA.S. Degree - Manufacturing, Engineering, or technical disciplineASQ Certifications (CQA, CQI, CQT)Manufacturing or machine shop experience General Applicable Company Competencies Commitment to Watts' values of integrity, accountability, continuous improvement and innovation, and transparency.Punctuality and dependability.Ability to be flexible and adapt to changing work priorities and stressful conditions.Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.Maintain productive and collaborative relationships with other Watts employees.Adherence to Watts' seven cultural beliefs: Growth Mindset, Customer-Focused Innovation, Constant Communication, Clear Goals, Collaborate Globally, Be Inclusive, and Take Action. Working ConditionsWhile performing the job duties, you will be working on-site at a manufacturing facility and will perform the majority of your duties in an office environment. You may, at times, be required to be present on the manufacturing floor and will be required to wear the appropriate personal protective equipment. You will be required to work both on the production floor and in the office at the Josam location (Monday - Friday). Your scheduled work hours will be communicated to you by your manager.Physical Requirements: Specific physical abilities required for this position include, but are not limited to:Ability to stand for long periods of time.Ability to lift and carry up to 50 pounds.Ability to push and pull up to 50 pounds.Ability to physically move around manufacturing floor.Ability to read documents and communicate clearly with management and coworkers.Ability to wear personal protective equipment, which may include, but is not limited to, safety shoes, hearing protection, and safety glasses. Pay RangeNothing in this job description restricts Watts' right to assign or reassign duties, responsibilities, and working hours/conditions to this position at any time. This position is "at will," which means that either the employee or Watts may terminate the employment relationship at any time, with or without notice, and for any lawful reason.#LIOnsiteWatts in it for you:Please note that the following benefits apply only to permanent roles and do not apply to internship roles.Competitive compensation based on your skills, qualifications and experienceComprehensive medical and dental coverage, retirement benefitsFamily building benefits, including paid maternity/paternity leave10 paid holidays and Paid Time OffContinued professional development opportunities and educational reimbursementAdditional perks such as fitness reimbursements and employee discount programsLearn more about our benefit offerings here: https://tapintowattsbenefits.com/How we work:At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.