Personal Lines Account Coordinator - Processing (Atlantic Region)

ACCOU015318_12Who We AreNFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.The Role at NFPSummary: The Account Coordinator – Processing is a support role, requiring the Processor to assist the account teams by providing basic administrative and support functions in the team’s day-to-day servicing of clients. In this role, the Processor will gather and input data into the agency management system, provide assistance with various tasks and processes relative to new and renewal accounts.This is a full-time opportunity open to a hybrid schedule from our Atlantic region offices or remote. Essential Duties And ResponsibilitiesProvide quality control after Account Managers service customers as a result of writing policies, making changes, etcMaintains electronic suspense files in Epic as part of daily work managementWill assist on various projects as needed and assigned by Department ManagerMail processingDevelops, maintains, and demonstrates working knowledge with our numerous carriers including their websitesPerforms policy checkingCreates and maintains client files in the agency management system in accordance with office workflow and proceduresWork with other departments to ensure data integrityExperience And QualificationsIdeal candidates will have 2+ years of administration/ops and customer service experienceExperience in P&C insurance, especially Personal Lines coverage, is highly desiredHS Diploma or GED required: additional education/training preferredExperience in insurance and EPIC software is desiredProficiency in Outlook, Word, and ExcelGood written and verbal communication skillsSelf-confident to make sound independent decisionsAbility to successfully interact with a variety of stakeholdersTeam player, adaptive to mentoring and continual learningSolid analytical and problem-solving skillsStrong emphasis on attention to detailStrong priority management skillsTo support hybrid/remote work, candidates must have access to a reliable, confidential, and interruption-free workspace, along with a stable high-speed internet connectionCertificates, Licenses, RegistrationP&C License is not required upon hireWhat We OfferWe're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $32,000 – $45,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.NFP and You... Better Together!NFP is an inclusive Equal Employment Opportunity employer.