FACILITIES ASSOCIATE

Company Description ESFM® USA is the corporate facilities management division of Compass Group USA, dedicated to creating better workplace experiences through innovative solutions. Recognized for excellence, ESFM serves a diverse range of industries, including life sciences, technology, oil & gas, and manufacturing, with a commitment to sustainability and workplace safety. The company self-performs 80% of hard and soft services, offering solutions such as Facilities Maintenance, Janitorial Services, ESG Programming, and more to over 3,000 client locations. With a focus on hospitality-inspired service and engagement, ESFM supports workplace productivity and employee satisfaction. ESFM has been recognized with prestigious awards for sustainability, safety, and thought leadership. Role Description The Facilities Associate will support day-to-day facilities operations, ensuring a safe, clean, and efficient working environment. Responsibilities include maintenance and repair, observing workplace safety standards, responding promptly to facility-related concerns, and collaborating with teams to provide exceptional customer service. This is a full-time hybrid role based in the New York City Metropolitan Area, with some work-from-home flexibility. Qualifications Facility Management and Facilities Operations experience, including knowledge of processes and systems to maintain workspace functionality and safetyStrong Communication and Customer Service skills to engage effectively with clients, team members, and stakeholdersProficiency in Maintenance & Repair, with the ability to address technical issues swiftly and efficientlyAttention to detail and an understanding of workplace safety standards and protocolsAbility to work both independently and as part of a team in a fast-paced environmentProficiency in using facility management software or tools is an advantagePrior experience in facilities management or a related field is preferredHigh school diploma or GED required; additional certifications in facility management or maintenance are a plus