Developer Advocate -Web Technologies
Join an established enterprise communications company at an exciting inflection point — where a mature, battle-tested platform meets a bold new wave of innovation. We're building our developer advocacy function and looking for an engineer-minded communicator who can bridge the gap between our UCaaS API platform and the developers, partners, and clients who build on top of it. You'll play a role in that effort — building demo applications, presenting to clients, and crafting the documentation for partners and developers to integrate with our platform. If you love the craft of engineering but get just as energized explaining it, this role was built for you.API DocumentationWrite and maintain developer-facing API documentation for new and existing featuresCollaborate closely with the engineering team to gain deep understanding of platform capabilitiesTranslate technical implementation details into clear, accurate, and useful documentation for external developersCreate code examples, guides, and reference material that accelerate developer onboardingClient PresentationsPresent demo applications to clients, system integrators, and technology partnersClearly explain REST API concepts and integration patterns to both technical and semi-technical audiencesRepresent the engineering team in client-facing settings with confidence and clarityDemo DevelopmentBuild demo applications that show case real-world use cases of our UCaaS REST APICreate and showcase demo extension applications for our Horizon platform using our UI SDK integration tool Work directly with clients to help them understand, adopt, and get the most out of Horizon extension appsMaintain and iterate on demos based on client feedback and new API featuresSecurity PostureMaintain a strong security posture by adhering to all company information security policies and procedures.This includes, but is not limited to, protecting customer data from unauthorized access, maintaining the confidentiality of sensitive information, adhering to established availability protocols, and participating in mandatory annual security awareness training.What We're Looking ForEssential SkillsSolid engineering fundamentals with the ability to understand, consume, and explain REST APIsHands-on experience building applications that integrate with third-party APIsStrong written and verbal communication skillsComfortable presenting technical concepts to clients and partnersProfessional ExcellenceSelf-starter who can work independently and manage multiple workstreamsDetail-oriented with a commitment to clear, accurate technical writingCollaborative — able to work with engineers to extract and communicate deep technical knowledgeConfident public speaker who can engage diverse audiencesBonus PointsUCaaS, VoIP, SIP or telecommunications experiencePrior experience writing API documentation or developer guidesDeveloper relations or technical advocacy backgroundWhat You'll GetCreative freedom building demo applications on a rich UCaaS API platformClose collaboration with the engineering team — you'll always know the "why" behind the platformFlexible work arrangements — hybrid schedule available for San Diego and Phoenix area candidatesComprehensive benefits package and competitive compensationReady to Join Our Technical Team?If you're an engineer who gets energized by building, explaining, and documenting — and who can confidently take the stage in front of a client — we want to hear from you.Apply Now WithYour resume highlighting technical and communication experienceLinks to demo projects, API integrations, or documentation you've writtenA brief note on why this role excites you