Technical Sales Representative

Company OverviewFlexlink LLC is a premier technical provider of highly-engineered advanced flexible materials, designed to enhance product performance and longevity in critical, high-cost-of-failure applications. We specialize in custom-formulated woven and non-woven barrier materials crafted for a wide variety of high-stakes industries, including steel, glass, timber, and building materials. Our technical solutions range from precision interleaving for precious metals to OSHA-compliant flame retardant substrates and specialized filtration materials for the food and beverage sector, specifically coffee and tea production. In 2026, Flexlink is undergoing a strategic digital transformation, launching a proprietary B2B e-commerce platform to streamline our supply chain and modernize how our partners interact with our engineered product lines.Position SummaryThe Sales Representative supports revenue growth through a mix of proactive hunting and digital account management. This role is designed for a sales professional who wants to leverage modern tools to manage a high-volume pipeline while identifying new high-value opportunities under the guidance of the VP of Sales & Marketing. You will anchor our new customer portal, helping traditional B2B clients transition to a more efficient, digital-first ordering process.You will succeed in this role if... You are patient and strategic, comfortable nurturing complex opportunities over a longer sales cycle (often 12 months), and you understand that consistent relationship-building and follow-through are what ultimately close big deals.You love the thrill of the sale, but you hate manual, repetitive tasks. You’d rather spend 20 minutes setting up an automated sequence or a portal login than 4 hours manually processing paper POs.You are capable of walking a traditional customer through their first online order, knowing that once they learn it, you’ve freed up your time to find the next major account sale.You don't just put notes in a CRM because you're told to; you do it because you want to see the "intent data" that tells you exactly who to call at 9:00 AM on Monday.You enjoy working independently and want to be the "owner" of your own account segment, proving your value through measurable KPIs and revenue growth.You are energized by the idea of a "Digital Transformation" and want to be part of a team that values innovation and process improvement over "the way we've always done it". Key ResponsibilitiesConduct sales activities, including customer calls and meetings via video conference, to identify and close new business.Respond to inbound inquiries and trial requests to qualify high-potential accounts.Identify customer technical, customer service, and logistics needs to recommend the optimal specialty paper products across steel, glass, food & beverage, and numerous other industrial product segments.Maintain accurate data within HubSpot to track sales activities, pipeline status, and customer engagement.Utilize AI tools and analytics to identify trends, opportunities, and efficiencies in the sales process.Serve as the primary driver for our new e-commerce portal, onboarding customers to the platform to improve order efficiency.Compile, track, and report key performance indicators (KPIs), including pipeline activity, conversion rates, revenue performance, and customer engagement.Serve as a day-to-day sales contact for assigned accounts.Qualifications & ExperiencePreferred 3+ years of technical sales experience, preferably in B2B, distribution, or related industriesExperience with inside and outside sales responsibilitiesProficiency with CRM systems, preferably HubSpotStrong communication, presentation, and negotiation skillsAbility to manage multiple priorities and work independentlyWillingness to collaborate in a growth-oriented environmentParticipate in occasional travel for customer meetings or trade shows, (limited and not extensive)Demonstrates intellectual curiosity and the ability to quickly learn, evaluate, and adopt new technologies that improve sales effectiveness, efficiency, and customer experience.Bachelor’s degree preferred or equivalent sales experienceWhat We OfferCompetitive Compensation: Base salary plus an uncapped performance-based commission structureGrowth: Opportunity to lead a "Digital Transformation" project within an established, stable companyCulture: A supportive, Cleveland-based team that values innovation over "the way we’ve always done it."Paid time off and holidaysRetirement plan eligibilityCell phone stipendGrowth and professional development opportunitiesSupportive, team-oriented work environmentReports to VP of Sales and MarketingSalary range: $75K - $90K OTEPLEASE NOTE: The Company does not currently provide employer-sponsored healthcare benefits. Compensation for this role is structured at a higher wage level to help offset the cost of obtaining individual health coverage, if needed. Interested candidates should submit their resume to jenniferj@flexlinkllc.com